Baptist Medical Center East
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
73% Rated the hospital 9 or 10 overall
75% Would definitely recommend this hospital
Patients rate responsiveness of staff and quietness at night above the national average. The area for the hospital to improve is cleanliness which trails the national average by 8 points.
Strength
- Responsiveness of staff
Watch Area
- Cleanliness
Rankings for Baptist Medical Center East
National average- Communication with doctorsBelow average-2%78%. National average 80%
- Communication about medicationsAverage-1%61%. National average 62%
- Care transitionAverage1%50%. National average 49%
- Communication with nursesBelow average-2%78%. National average 80%
- Responsiveness of staffAbove average3%64%. National average 61%
- Discharge informationBelow average-2%84%. National average 86%
- CleanlinessBelow average-8%66%. National average 74%
- Quietness at nightAbove average2%61%. National average 59%
Based on 1,158 completed surveys (18% response rate)
Physicians At Baptist Medical Center East
Showing 1-10 of 834 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
834 practicing physicians across 61 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Baptist Medical Center East located?
- Baptist Medical Center East is located at 400 Taylor Rd, Montgomery, AL, 36117.
- What is Baptist Medical Center East's phone number?
- The contact number for Baptist Medical Center East is (334) 277-8330.
- Has Baptist Medical Center East won any recent awards from WebMD?
- No, Baptist Medical Center East has not received any WebMD Choice awards.
- What specialties are available at Baptist Medical Center East?
- There are 834 practicing providers across 61 specialties working at Baptist Medical Center East. Top specialties include Family Medicine, Internal Medicine, Emergency Medicine, Obstetrics & Gynecology, Pediatrics.
- How do I schedule an Initial Appointment at Baptist Medical Center East?
- You can call (334) 277-8330 to schedule an appointment at Baptist Medical Center East or you can call any of the providers listed under "Physicians At This Hospital".
- Does Baptist Medical Center East accept my insurance plan?
- To verify if your insurance is accepted, you can call Baptist Medical Center East at (334) 277-8330.
- How can I share my experience after visiting Baptist Medical Center East?
- To leave feedback about Baptist Medical Center East, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.




