Banner Thunderbird Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
57% Rated the hospital 9 or 10 overall
57% Would definitely recommend this hospital
Patients rate this hospital in line with national averages across most measures.
Watch Area
- Communication about medications
Rankings for Banner Thunderbird Medical Center
National average- Communication with doctorsBelow average-14%66%. National average 80%
- Communication about medicationsBelow average-14%48%. National average 62%
- Care transitionBelow average-7%42%. National average 49%
- Communication with nursesBelow average-11%69%. National average 80%
- Responsiveness of staffBelow average-13%48%. National average 61%
- Discharge informationBelow average-7%79%. National average 86%
- CleanlinessBelow average-10%64%. National average 74%
- Quietness at nightBelow average-7%52%. National average 59%
Based on 1,165 completed surveys (17% response rate)
Physicians At Banner Thunderbird Medical Center
Showing 1-10 of 880 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
911 practicing physicians across 60 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
Be the first to leave a review
Patient Satisfaction Poll
Would you recommend this hospital to other patients?
Did the doctors at this hospital listen to your medical concerns?
Did doctors from this hospital follow-up with you after your initial visit?
Did the hospital give you clear instructions for recovering at home afterwards?
Were the facilities at this hospital kept clean?
Frequently Asked Questions
- Where is Banner Thunderbird Medical Center located?
- Banner Thunderbird Medical Center is located at 5555 W Thunderbird Rd, Glendale, AZ, 85306.
- What is Banner Thunderbird Medical Center's phone number?
- The contact number for Banner Thunderbird Medical Center is (602) 865-5555.
- Has Banner Thunderbird Medical Center won any recent awards from WebMD?
- No, Banner Thunderbird Medical Center has not received any WebMD Choice awards.
- What specialties are available at Banner Thunderbird Medical Center?
- There are 911 practicing providers across 60 specialties working at Banner Thunderbird Medical Center. Top specialties include Internal Medicine, Family Medicine, Pediatrics, Anesthesiology, Obstetrics & Gynecology.
- How do I schedule an Initial Appointment at Banner Thunderbird Medical Center?
- You can call (602) 865-5555 to schedule an appointment at Banner Thunderbird Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Banner Thunderbird Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Banner Thunderbird Medical Center at (602) 865-5555.
- How can I share my experience after visiting Banner Thunderbird Medical Center?
- To leave feedback about Banner Thunderbird Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.



