Banner Lassen Medical Center
Overview
Patient Experience
Source: HCAHPS Survey - September 30, 2025
70% Rated the hospital 9 or 10 overall
62% Would definitely recommend this hospital
Patients rate communication about medications, cleanliness, and communication with doctors above the national average.
Strength
Strength- Communication about medications
Rankings for Banner Lassen Medical Center
National average- Communication with doctorsAbove average2%82%. National average 80%
- Communication about medicationsAbove average9%71%. National average 62%
- Care transitionNo data available. National average 49%
- Communication with nursesAverage0%80%. National average 80%
- Responsiveness of staffNo data available. National average 61%
- Discharge informationAverage-1%85%. National average 86%
- CleanlinessAbove average7%81%. National average 74%
- Quietness at nightAverage0%59%. National average 59%
Based on 77 completed surveys (17% response rate)
Physicians At Banner Lassen Medical Center
Showing 41-50 of 65 Physicians
Select a specialty below to see hospital physicians by specialty. Includes featured providers.
Specialties
66 practicing physicians across 15 specialties are affiliated with this hospital.
Locations
Ratings and Reviews
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Patient Satisfaction Poll
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Frequently Asked Questions
- Where is Banner Lassen Medical Center located?
- Banner Lassen Medical Center is located at 1800 Spring Ridge Dr, Susanville, CA, 96130.
- What is Banner Lassen Medical Center's phone number?
- The contact number for Banner Lassen Medical Center is (530) 252-2000.
- Has Banner Lassen Medical Center won any recent awards from WebMD?
- No, Banner Lassen Medical Center has not received any WebMD Choice awards.
- What specialties are available at Banner Lassen Medical Center?
- There are 66 practicing providers across 15 specialties working at Banner Lassen Medical Center. Top specialties include Family Medicine, Emergency Medicine, Internal Medicine, Surgery, Pediatrics.
- How do I schedule an Initial Appointment at Banner Lassen Medical Center?
- You can call (530) 252-2000 to schedule an appointment at Banner Lassen Medical Center or you can call any of the providers listed under "Physicians At This Hospital".
- Does Banner Lassen Medical Center accept my insurance plan?
- To verify if your insurance is accepted, you can call Banner Lassen Medical Center at (530) 252-2000.
- How can I share my experience after visiting Banner Lassen Medical Center?
- To leave feedback about Banner Lassen Medical Center, you can use the "Write a Review" button or link on this profile. Submit your rating and comments about your visit. Your feedback assists other patients in selecting a hospital that meets their needs.