We know that it’s very important to users like you to find the right doctor for your medical needs. Information such as patient reviews, star ratings, insurance accepted, conditions treated, and procedures performed help you narrow down your choices when reviewing multiple providers. That’s why we also have awards that identify providers who meet the high standards of patients and are committed to providing great service. Below are descriptions of each provider awards category.
The Patients' Choice awards are assigned based on patient satisfaction ratings for key specialties in select geographic locations. Criteria used to assign this awards badge includes:
The Preferred Provider awards badge recognizes providers that are committed to transparency, responsiveness and great service to patients, and have earned a high patient satisfaction rating. Criteria used to assign this awards badge includes:
We know that finding the right doctor or provider is important to your health. That’s why we want to ensure you have confidence in the provider profiles and listings you see on WebMD Care. Our provider data is sourced from the physicians themselves as well as publicly available databases. Any doctor or provider who claims their profile by verifying themselves can update their information and provide additional data on their specialties, education, accepted insurances, conditions they treat, and procedures they perform.
All the physician and provider reviews on WebMD Care are provided by users just like you. Knowing these reviews provide insight into how other patients feel about a doctor, we maintain internal policies and protocols to ensure the quality and accuracy of all reviews. Providers are not able to remove or modify reviews on their own. Reviews can only be removed after an internal review by our customer service team.
We value your input and encourage you to reach out to our support team if you encounter any issues.