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OVERVIEW

Dr. Ball graduated from the The Brody School of Medicine At East Carolina University in 1984. He works in Roanoke, VA and 6 other locations and specializes in Family Medicine. Dr. Ball is affiliated with Lewis Gale Medical Center.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Ball's Rating
Patient Perspective
4.0 Explains conditions and treatments
5.0 Takes time to answer my questions
4.5 Provides follow-up as needed
Office Rating
Showing ratings for:
3390 Colonial Ave SW, Roanoke, VA, 24018
n/a Average office wait time
3.0 Office cleanliness
3.0 Courteous staff
3.0 Scheduling flexibility
Roanoke Family Medicine
3390 Colonial Ave SW
Roanoke, VA, 24018
2 REVIEWS
Showing 1-2 of 2 reviews
"I would never recommend this practice to anyone. You should look elsewhere for a doctor. I schedule a new patient appointment with the Nurse Practitioner who was the only one taking patients. The building is old and they don't do much upkeep with it. It looks and feels unclean - stains everywhere. I had to use the bathroom for a urine sample and there was visible urine all over the floor and toilet (it was obvious the floor hadn't been cleaned in ages, as well as the sink). The paperwork I had to fill out was bad quality - I could barely read the faded ink. As a new patient, they never asked for my medical records from my previous doctor. The nurse helping me was asking about my medications in a common area instead of privately in the exam room. She was making inappropriate comments about my weight & blood pressure. She wore her mask around her chin and was obsessively rubbing her eyes. She wrote down all my vitals on a blank piece of paper with a pencil. When I explained my history of ...
certain medications that didn't work well for me, the NP said "well, I wish there was something I could do to help you. Let me know if you can think of anything". I got a call a week after my appointment that was really confusing for both me and the nurse. Turns out, she had requested the wrong medication for me. It took over 2 weeks to get my prescription filled due to her mistake. I had to continually call the office for an update. I then spoke to the office manager about my experience and she agree that she wouldn't charge me. I still received a bill. I called several times to get an update and either couldn't get through to anyone, was placed on hold for too long, or the manager was out of the office and no one else could help me. During this 1.5 month debacle, no one ever called me. I always had to be the one to call them. tl;dr : the office is unclean and terribly managed, the nurse is inappropriate, NP has little regard for your health, and communication severely lacking. "
Read more
  • December 8, 2022
"First time I met Dr. Ball I felt right at home. He was caring, attentive and seemed to be passionate about his calling. I hope this practice is blessed and is prosperous. I am happy that my friend suggested going to see Dr. Ball and that he sticks around Roanoke for a long time. Great place !"
  • June 25, 2021

LOCATIONS

3390 Colonial Ave SW
Roanoke, VA, 24018
  • Accepting New Patients
  • Medicaid Accepted
Mon8:30 am - 4:00 pm
Tue8:30 am - 4:00 pm
Wed8:30 am - 4:00 pm
Thu8:30 am - 4:00 pm
Fri8:30 am - 4:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
13423 Booker T Washington Hwy
Hardy, VA, 24101
180 Floyd Ave
Rocky Mount, VA, 24151
1900 Electric Rd
Salem, VA, 24153
3700 S Main St
Blacksburg, VA, 24060

SPECIALTIES

EDUCATION AND TRAINING

Medical School
The Brody School Of Medicine At East Carolina University
Graduated 1984
Residency
Carilion Health System

INSURANCE PLANS ACCEPTED  (57)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • CIGNA PPO
  • UHC Choice Plus POS
  • Aetna Choice POS II
  • Optima Vantage HMO
  • Anthem Pathway X Tiered Hospital and Dental Prime MRF
  • Humana Choice POS
  • Optima Health OptimaFit Direct HMO
  • Aetna Signature Administrators PPO
  • PHCS PPO
  • Anthem Pathway X Tier Hosp HealthKeepers DirectAccess VA
  • First Health PPO
  • Aetna Managed Choice POS Open Access
  • UHC Options PPO
  • Coventry Southern Health PPO
  • Anthem HealthKeepers HMO POS
  • UHC Navigate POS
  • Aetna HMO
  • Multiplan PPO
  • UHC Navigate HMO
  • Anthem KeyCare PPO
  • Aetna VA Whole Health MC OA
  • UHC Optimum Choice Preferred POS
  • CIGNA Open Access Plus
  • Humana ChoiceCare Network PPO
  • BCBS Blue Card PPO
  • CIGNA HMO
  • CareFirst BluePreferred PPO
  • CareFirst BlueChoice Advantage
  • CareFirst Maryland POS
  • Aetna Select
  • Aexcel PPO
  • MD IPA/Optimum Choice HMO/Preferred POS
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Pathway X Tiered Hospital and Dental Prime
  • Piedmont Core
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna APCN Open Access Aetna Select
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Aetna VA Innovation Health Open Choice PPO
  • Aetna VA Innovation Health Open HMO
  • Anthem Pathway X Tiered
  • Anthem Pathway X Tiered Hospital - VA
  • BCBS TN Blue Network P
  • CareFirst BCBS HealthBlue PPO
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • OptimaFit Direct
  • OptimaFit Select
  • Piedmont Community HealthCare HMO
  • UHC MD IPA/Optimum Choice HMO/Preferred POS
  • Highmark BCBS Community Blue Flex PPO
  • Optima Health OptimaFit Direct (HMO)
  • Optima Health OptimaFit Standard (HMO)

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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