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Venkat Rao-Chintapally

Dr. Venkat Krishna Rao-Chintapally

NeurologistSleep Medicine

OVERVIEW

The patient tells you what they have, and that's how we learn to diagnose you. If you have the patience to listen to the patient, that's what's going to help. The patient already knows what's going on, they just need to get a diagnosis. So by listening, that is going to be what's most helpful.

PATIENT'S PERSPECTIVE

Takes time to answer my questions

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Rao-Chintapally's Rating
4.0
Patient Perspective
3.0 Explains conditions and treatments
4.0 Takes time to answer my questions
3.5 Provides follow-up as needed
Office Rating
Showing ratings for:
10012 Kennerly Rd Ste 404, Saint Louis, MO, 63128
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
10012 Kennerly Rd Ste 404
Saint Louis, MO, 63128
"He is a wonderful doctor who has helped me and my family; he’s the best!"
  • April 17, 2021
"This review relates mostly to his office staff. I called the office with a concern regarding my husband’s Parkinson’s disease. I was told he was out of the country. When pressed, was told no one was covering for him. I was shocked, but this information was repeated. Next in person visit, I relayed the conversation to Dr. Rao. He asked the staff, in my presence, about this complaint. They denied having told me that information. In the 3+ years we have been seeing Dr Rao, the staff has been “civil” at best. I finally fired him and we are seeing another Neurologist. The new Dr. staff reported that they have several of Dr. Rao’s patients who switched providers for the same reason. Staff indifference, rudeness, and evidently dishonesty."
  • January 5, 2021
"Today I lived the most appalling experience in a healthcare setting, entirely due to Dr. Rao. I do not like to complain or write negative reviews, but this experience deserves to be publicized for the sole purpose that nobody will go through the same experience ever again. I drove my mother to Mercy South for a nerve conduction test. I am my mother's legal caregiver and interpreter because she does not speak English well. I must mention that she has quarantined at home for the past three plus months due to fear of COVID contamination, therefore going to a hospital has been quite a challenge in itself. She is 82 years old, vulnerable if she would contract the virus. We arrived at 9:30 am as scheduled, registered, and waited one hour fourth five minutes to be seen for the test. All this time the Dr. Rao saw one patient who has left the exam room. We were next in line but the door was open and we could hear talking, laughing, but no rush to be invited in. At that point, I went by the door ...
and asked if we need to reschedule. Dr. Rao said YES. In disbelief, I asked my mom what to do and she insisted to get the test done since we waited for almost two hours. I went back and asked how much longer would have to wait, and the Dr. said, "we are ready now". We entered but Dr. Rao stopped me saying that I should wait outside and they do not need my interpreting services. I stated that I am the legal caregiver and interpreter, and my mom needs me to assist with her needs. Then Dr. Rao said: "then sit down and shut up". I replied, "pardon me?” He repeats, "Sit down and shut up". It took strength to remain in the same room, but I stayed only considering the wellbeing of my mother. The rest of the appointment went fine, Dr. Rao asked me to translate from time to time, and I assume he performed the test adequately. He engaged in conversation stating my mom's condition. I attempted to apologize if I seemed impatient, but Dr. Rao interrupted stating that I "don't understand" that they have "a procedure". I replied that I do understand, I am a healthcare provider myself, and I expect his apologies for his demeaning attitude. His response was inconclusive; I did not hear an apology. An additional note, neither the doctor nor the assistant wore masks during this visit, exposing the patients to potential COVID-19 contamination. In conclusion, Dr. Rao’s behavior undermines his professional skills and he should know that his position does not grant a condescending, rude, demeaning, and misogynistic behavior. "
Read more
  • June 12, 2020

LOCATIONS

10012 Kennerly Rd Ste 404
Saint Louis, MO, 63128
Mon8:00 am - 4:00 pm
Tue8:00 am - 4:00 pm
Wed8:00 am - 4:00 pm
Thu8:00 am - 4:00 pm
Fri8:00 am - 4:00 pm
SatClosed
SunClosed

SPECIALTIES

  • Neurologist
  • Sleep Medicine

INSURANCE PLANS ACCEPTED 

Please verify insurance information directly with your doctor's office as it may change frequently.

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