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OVERVIEW

Dr. Riley graduated from the Mcgovern Medical School At The Univ of Texas Health Science Ctr At Houston in 1987. She works in Bethlehem, PA and 2 other locations and specializes in Urology and Obstetrics & Gynecology. Dr. Riley is affiliated with St Luke's Quakertown Hospital.

RATINGS AND REVIEWS

Dr. Riley's Rating
29 Ratings with 2 Reviews
Patient Perspective
4.5 Explains conditions and treatments
4.0 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
3445 High Point Blvd Ste 100, Bethlehem, PA, 18017
n/a Average office wait time
3.0 Office cleanliness
4.0 Courteous staff
3.0 Scheduling flexibility
Riley Center For Pelvic Health
3445 High Point Blvd Ste 100
Bethlehem, PA, 18017
2 REVIEWS
Showing 1-2 of 2 reviews
"Dr. Riley is extremely caring towards her patients. She has so much sympathy for what issues they are dealing with at the time. I have never had a Dr that was so compassionate and actually listens to my issues. She takes the time to understand and comprehend what her patients are dealing with in their life. Most people will never be lucky enough to find any doctor like her in their lifetime. Nicole is the office manager and nurse and she is beyond helpful and caring when it comes to the patients and making sure they are comfortable. She has an amazing bed side manner and is so professional. I couldn't be happier with the care that she has given me over the last 3 years. "
  • June 1, 2022
"Please be aware of this office. My GP's office provided a list of doctors who are able to offer a service to obtain a medical marijuana card. I, therefore, called Dr. Valerie Riley's office in January 2021 to make an appointment. Even though she wasn't available until March 3rd, I made the appointment and was told I would receive a Welcome Packet for completion. Shortly thereafter, I learned of another doctor who could help me within the week, so I called in January 2021 to cancel my March 3, 2021 appointment with Dr. Riley and was told there was no problem with canceling. However, apparently, Dr. Riley's receptionist whom I spoke with (please note I did not have to leave a voice message) did not remove the appointment from their calendar, because I received a NO SHOW bill for $75.00 on March 17, 2021. When I called to discuss their mistake, I had to leave a voicemail/message at this time, and a Nicole returned my call accusing me of not calling in January because they did not have a voicemail ...
indicating that I called and she did not remember talking to me. I told her this was two months ago when I spoke to someone in the office to cancel. I would never lie and know for a fact that I called and definitely spoke directly with someone, possibly Nicole, to cancel. Nicole said the $75.00 bill would stand and that I definitely owed it. She refused to listen to me, speaking over top of me and hung up on me saying I was yelling at her. I admit that I was trying to claim my innocence and get her to listen, but I was NOT yelling! I was speaking in the same tone she was, but I didn't hang up on her. I never did receive the Welcome Packet and never did receive a reminder phonecall of the upcoming appointment ...if it was still actually on their calendar. I, of course, assumed the appointment was definitely canceled. Dr. Riley may be a great doctor...I wouldn't know, however, her office customer service ethics are deplorable and dishonest!! I don't usually leave reviews good or bad, but this is so very upsetting and stressful to me. "
Read more
  • April 13, 2021

LOCATIONS

Riley Center For Pelvic Health
3445 High Point Blvd Ste 100
Bethlehem,PA,18017
Tel: (610) 882-3828
  • Accepting New Patients
  • Medicaid Accepted
Mon10:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:30 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
Lehigh Valley Physicians Group
Lehigh Valley Hospital Muhlenberg
2545 Schoenersville Rd
Bethlehem,PA,18017
Visit Website
Progressive Physician Associates
Saint Lukes University Hospital Bethlehem
801 Ostrum St
Bethlehem,PA,18015
Visit Website

CONDITIONS TREATED

PROCEDURES PERFORMED

EDUCATION AND TRAINING

Medical School
Mcgovern Medical School At The Univ Of Texas Health Science Ctr At Houston
Graduated 1987
Residency
Christus Health System

INSURANCE PLANS ACCEPTED (81)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Highmark Shared Cost Blue PPO 6000 MRF
  • Highmark Community Blue Flex EPO
  • UHC Choice Plus POS
  • CIGNA PPO
  • Humana Choice POS
  • Aetna Choice POS II
  • BCBS Blue Card PPO
  • Highmark Comprehensive Care Flex Blue PPO 500 MRF
  • Highmark Comprehensive Care Blue PPO 1500 MRF
  • PHCS PPO
  • IBC Personal Choice PPO
  • First Health PPO
  • Highmark Community Blue PPO
  • Amerihealth Regional Pref Ntwk EPO POS + PPO
  • Aetna Signature Administrators PPO
  • Amerihealth Regional Pref Ntwk HMO HMO + POS
  • Aetna Managed Choice POS Open Access
  • Highmark Alliance Flex Blue
  • UHC Options PPO
  • Aetna Select
  • Coventry HealthAmerica HMO
  • CIGNA Open Access Plus
  • Coventry HealthAmerica PPO
  • UHC Navigate HMO
  • IBC Keystone HMO POS
  • Capital BC Keystone Health Plan Central HMO
  • Aetna HMO
  • Capital BC PPO
  • Geisinger Mrktplace Plans
  • CIGNA HMO
  • Highmark Blue Cross Blue Shield Shared Cost 1500, a Multi-State Plan
  • Highmark PPOBlue
  • Highmark Health Savings Blue PPO 1400 MRF
  • Humana ChoiceCare Network PPO
  • UHC Navigate POS
  • Geisinger Health Plan
  • Multiplan PPO
  • AmeriHealth HMO, POS, DPOS
  • BCBS PPO
  • Aexcel PPO
  • Community Blue PPO
  • Geisinger Choice with No Referral
  • Geisinger place All-Access HMO
  • Geisinger place All-Access PPO
  • Geisinger place Premier HMO
  • Keystone HMO Proactive
  • MD IPA/Optimum Choice HMO/Preferred POS
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • MVP EPO/PPO
  • MVP Liberty EPO/PPO
  • Personal Choice EPO
  • PPOBlue
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna APCN Open Access Aetna Select
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Aetna Premier Care Network APCN Choice POS II OAMC
  • AmeriHealth Regional Preferred POS+
  • BCBSA Blue Card High Performance Network
  • BCBSA High Performance Network - Tiered
  • Geisinger Marketplace All-Access PPO
  • Geisinger Marketplace Extra HMO
  • Geisinger Marketplace HMO, POS, & Value
  • Geisinger Marketplace Premier HMO
  • Highmark BCBS Community Blue PPO
  • Highmark BCBS my Blue Access EPO
  • Highmark BCBS PPO
  • Highmark BCBS PPOBlue
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Independence BC Keystone HMO Proactive
  • Medica Choice With UHC
  • MVP Health Plan EPO/PPO
  • UHC MD IPA/Optimum Choice HMO/Preferred POS
  • Highmark BCBS Blue High Performance Network
  • Harvard Pilgrim PPO
  • Geisinger All Access HMO
  • Geisinger All Access PPO
  • Highmark BCBS Community Blue Flex PPO

HOSPITAL AFFILIATIONS

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36 Years Experience
Accepting New Patients
Accepts Medicaid
Languages Spoken
  • English