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OVERVIEW

TRACY F. JAKOB, M.D., graduated magna cum laude from Texas A&M University in 1983 with a Bachelor of Science in Biology. She received her medical degree from The University of Texas Southwestern Medical School in 1987. She stayed in Dallas completing her general surgery internship and otolaryngology- head and neck surgery residency training at Southwestern in 1993. Dr. Jakob is back in Houston, her home town, practicing all aspects of otolaryngology with particular interests in pediatrics and head and neck/sinus disease. She holds memberships in several professional societies and is Board Certified by the American Board of Otolaryngology-Head and Neck Surgery.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
Courteous staff

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Jakob's Rating
Patient Perspective
5.0 Explains conditions and treatments
5.0 Takes time to answer my questions
5.0 Provides follow-up as needed
Office Rating
Showing ratings for:
18300 Katy Fwy Ste 305, Houston, TX, 77094
n/a Average office wait time
3.0 Office cleanliness
4.0 Courteous staff
4.0 Scheduling flexibility
Houston Ear Nose & Throat Clinic
18300 Katy Fwy Ste 305
Houston, TX, 77094
12 REVIEWS
Showing 1-12 of 12 reviews
"I would like to start off by speaking of the staff here. The morale of most of the employees is quite low and they are rude and short with you on the phone and in person, certainly not warm people. As I sit there waiting, I look around and see so many of them just looking miserable, playing on their phones, being short with one another, overall sad atmosphere. The equipment is filthy and not clean, including the furniture you must sit on while waiting. Upon meeting Dr. Jakob, I noticed a clear bias treatment towards me for whatever reason. As soon as she walked in the room. Dr. Jakob introduced herself looking at the floor as she heads to her stool to sit down. She simply says "So, what's going on" and aggressively puts my file in her lap and looks at me with blank eyes. I have a detailed file and time line of events that I have already went over with the nurse AND the doctor that referred me, so I would expect her to at least read and know that rather than having me explain it all over ...
again, so that threw me off a bit. As I try to describe things in a comprehensive and chronological order she would give me facial expressions (you can tell even with a mask on) and cut me off to ask questions she would have known had she read up on my situation causing me to lose my train of thought, this happened many times. I heard her greet a couple when entering the room of their visit and it was a completely different tone. It was warm friendly and professional, not the greeting and treatment I received. Given the nature of the political climate, it would seem she has an issue with white males, or that is how it felt. She performed a brief ear check and throat check, said she saw nothing and basically said my reported symptoms don't align with what’s "she's seeing", and insinuated that I'm not valid and talked down to me several times. She then sent me off to further hearing and pressure testing and when the results came back her first words were along the line of Yep, what I thought nothing wrong here (talk about ego). Keep in mind I have been extremely sick for weeks and I'm reporting issues still occurring. I had had enough of her ego at that point and called her out as dismissing my condition and symptoms, she then began to theorize on what it could be i.e.- grinding my teeth in my sleep caused this or this is just the after effects of the "virus" with no explanation or proof a virus or name of the “virus”, just speculation. She said in a very snarky comment “given this information I would expect you would be happy” I found that to be a bit odd given I now had more questions than I came into the appointment with, not to mention more worry combined with the feeling this doctor is complacent, I got the feeling she would rather be golfing. I will not use Methodist or it's affiliates in the future if I can help it. "
Read more
  • September 2, 2020
"My experience was very pleasant. The office staff and Dr. Jakob were all very nice, professional and prompt."
  • July 14, 2020
"Excellent, professional review and analysis of my issue. THANKS"
  • June 18, 2020
"Dr. Jakob was very professional, and answered all of my questions. Her staff was knowledgeable and helpful and provided information about my costs so I had no surprise bills. I highly recommend Dr. Jakob and her staff."
  • June 10, 2020
"I cannot recommend Dr. Tracy Jakob enough. She is intelligent, analytical, and genuinely cares about her patients. Her diagnosis and treatments, both surgical and medical, have always been on-point. The office staff is friendly, professional, and, for the years that I have been a patient, my appointments have always run on schedule."
  • May 22, 2020
"excellent"
  • May 15, 2020
"Dr. Jakob is personable and kind. Answers every concern, takes time to explain the next step. Makes effort to make me feel comfortable and that I will be taken care of."
  • May 15, 2020
"I couldn't have felt more at home and in the hands of a true professional. Dr.Jakob is the best in her field as far as I am concerned."
  • May 15, 2020
"Very caring Doctor!"
  • March 11, 2020
"My first impression was of the office staff. They are very professional, helpful and most of all nice and friendly. Dr. Jakob was wonderful. She was very kind and patient explaining in detail my problem and solutions for helping my situation. My daughter and granddaughter are patients of Houston ENT and are very satisfied with the staff and office. I would highly recommend them."
  • February 2, 2020
"My visit was very good. Staff was efficient and friendly. I did not wait long to see Dr. Jakob. She was friendly and listened to my issues. I would recommend Dr. Jakob."
  • January 20, 2020
"very knowledgeable and thorough. she readily answers your questions"
  • December 3, 2019

LOCATIONS

Houston Ent And Allergy Clinic
18300 Katy Fwy Ste 305
Houston, TX, 77094
  • Accepting New Patients
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
15775 Park Ten Pl
Houston, TX, 77084
  • Accepting New Patients
  • Medicare Accepted
Mon8:00 am - 4:30 pm
Tue8:00 am - 4:30 pm
Wed8:00 am - 4:30 pm
Thu8:00 am - 4:30 pm
Fri8:00 am - 4:30 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
17500 W Grand Pkwy S
Sugar Land, TX, 77479
Houston Ear Nose And Throat Clinic Llp
18300 KATY FWY STE 605
HOUSTON, TX, 77094
  • Accepting New Patients
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted

EDUCATION AND TRAINING

Medical School
University Of Texas Southwestern Medical Center Medical School
Graduated 1987

INSURANCE PLANS ACCEPTED  (44)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Aetna Signature Administrators PPO
  • BCBS Blue Card PPO
  • Humana ChoiceCare Network PPO
  • CIGNA Open Access Plus
  • UHC Options PPO
  • Aetna Managed Choice POS Open Access
  • Community Health Choice Mrktplace MRF
  • BCBS TX BlueChoice
  • Aetna Choice POS II
  • UHC Navigate POS
  • Multiplan PPO
  • CIGNA HMO
  • UHC Navigate HMO
  • UHC Choice Plus POS
  • CIGNA LocalPlus
  • First Health PPO
  • Humana Choice POS
  • Humana National POS
  • Aetna HMO
  • CIGNA PPO
  • PHCS PPO
  • BCBS TX HMO Blue Texas
  • Aexcel PPO
  • Aetna Whole Health - Memorial Hermann
  • Blue Essentials HMO
  • Community place
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • SureFit - Houston
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • BCBS TX Blue Essentials HMO
  • BCBSA Blue Card High Performance Network
  • Cigna SureFit - Houston
  • Community Health Choice Marketplace
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • Community Marketplace Premier
  • BCBS TX Blue Advantage HMO
  • HCSC BCBS TX MyBlue Health HMO
  • Humana Preferred PPO

SIMILAR PROVIDERS

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