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OVERVIEW

Dr. Pusateri graduated from the University of South Florida Health Morsani College of Medicine in 1984. Dr. Pusateri works in Tampa, FL and 1 other location and specializes in Ophthalmology.

PATIENT'S PERSPECTIVE

Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Pusateri's Rating
4.0
Patient Perspective
2.5 Explains conditions and treatments
4.0 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
13602 N 46th St, Tampa, FL, 33613
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
Florida Medical Clinic
13602 N 46th St
Tampa, FL, 33613
1 REVIEWS
Showing 1-1 of 1 review
"On Friday, May 15th, had to take my 3 year old daughter to the eye doctor so we went to Dr. Thomas Pusateri in Land O Lakes. We had seen him before and all was well at the prior visit. He reportedly specializes in seeing pediatric patients which is why we were referred there. Due to COVID-19, we were made to wear a mask and the one she was provided was too big for her face. After the initial work up by the techs, The Dr calls us back and before we even crossed the threshold from the patient waiting area to the lobby area in front of the patient rooms, he said she needed to have the mask over her nose. I looked down at her (we were walking) and saw it slipped off her nose, but was over her mouth. I tried to fix it the best I could. When we got to the exam room, the Dr told me if I couldn’t keep her mask on her face he wasn’t going to see her. I was very confused at this as she is 3 years old and the mask WAS on her face. When I questioned him about it, he kept repeating that it ...
needed to stay over her nose. I again tried to explain she is 3 years old and the mask didn’t fit. Now mind you... the Dr was wearing a mask and gloves so I don’t see why this was an issue. Dr. Thomas Pusateri refused to see her, stating I was not complying with his request (again, she had the mask on). He threatened to call security on me (the office manager later told me they didn’t have security) all because I was asking him if he was serious at how he was behaving. His office manager (very sweet, kind, and professional) came in to see what was happening. By this time I am now upset at how we were being treated and my daughter was crying with her face buried in my chest. Dr. Pusateri began pointing down at me from behind the office managers back, yelling at me at how I wasn’t acting safely and that he is trying to protect himself and his other patients. (During the incident he responded to my “she’s 3” comment with “I’m 62”. Like what in the world does that have to do with how he was acting). In order to get him to stop how he was acting towards us, I ended up shutting the exam room door and it was just myself, my daughter and the office manager. I was trying to calm down and calm down my daughter. The door then quickly opened and it was Dr. Pusateri yelling at me and pointing down at me again. His office manager had to raise her voice to get him to go away. Once he did and I was able to collect myself, we then went to her office where she could do nothing but apologize. Even she was floored at his behaviors. As if the 1st part of the appt wasn’t traumatic enough for her (they had to hold her down to put the eye drops in her eyes) he then acted like he did making her experience even worse. ***Note: My daughter and I are not sick, have not been sick, and have been in quarantine with her not leaving the house since this COVID-19 pandemic started and they took our temperatures BEFORE being seen.*** If this Doctor is not able to act professionally and utilize common sense when seeing patients, then he needs to not practice medicine. Needless to say, we will NEVER go back and I will NEVER recommend this Doctor to ANYONE. "
Read more
  • May 27, 2020

LOCATIONS

13602 N 46th St
Tampa, FL, 33613
Mon8:00 am - 4:30 pm
Tue8:00 am - 4:30 pm
Wed8:00 am - 4:30 pm
Thu8:00 am - 4:30 pm
Fri8:00 am - 2:00 pm
SatClosed
SunClosed
2100 Via Bella Blvd Ste 105
Land O Lakes, FL, 34639
Mon8:00 am - 4:30 pm
Tue8:00 am - 4:30 pm
Wed8:00 am - 4:30 pm
Thu8:00 am - 4:30 pm
Fri8:00 am - 4:30 pm
SatClosed
SunClosed

PROCEDURES PERFORMED

SPECIALTIES

CERTIFICATIONS & EDUCATION

EDUCATION & TRAINING

Medical School
University Of South Florida Health Morsani College Of Medicine
Graduated 1984
Residency
University Of South Florida College Of Medicine

INSURANCE PLANS ACCEPTED  (70)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • BCBS Blue Card PPO
  • UHC Choice Plus POS
  • CIGNA PPO
  • Humana Choice POS
  • Humana Tampa Bay CoreNet
  • Humana HMO Select
  • UHC Compass HMO
  • Humana HMO
  • Aetna Signature Administrators PPO
  • Coventry FL Employer Group PPO
  • Coventry FL Employer Group HMO Open Access
  • Multiplan PPO
  • Humana Preferred PPO
  • UHC Navigate POS
  • Aetna Choice POS II
  • CIGNA LocalPlus
  • Florida Blue BlueSelect
  • UHC Navigate HMO
  • AvMed Empower
  • Humana Tampa Bay HUMx HMOx
  • Humana ChoiceCare Network PPO
  • CIGNA HMO
  • Humana HMO Premier
  • Aetna HMO
  • CIGNA Open Access Plus
  • Florida Blue BlueCare HMO
  • Avmed Choice
  • Humana National POS
  • First Health PPO
  • PHCS PPO
  • Aetna Managed Choice POS Open Access
  • Florida Blue BlueOptions
  • UHC Options PPO
  • AvMed Engage
  • Aexcel PPO
  • BCBS FL Blue Choice
  • Florida Blue SimplyBlue
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Oscar Insurance FL
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • BCBS FL Blue BlueCare HMO
  • BCBS FL Blue BlueOptions
  • BCBS FL Blue BlueSelect
  • BCBS FL Blue SimplyBlue
  • BCBS FL myBlue
  • BCBS FL Preferred Patient Care PPO
  • BCBSA Blue Card High Performance Network
  • Bright Health Plan Individual & Family
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • Molina Marketplace FL
  • Oscar EPO FL
  • Ambetter FL
  • Ambetter Value
  • AvMed Choice POS - Large Group
  • AvMed Empower - Small Employer Groups (1-50)
  • Ambetter Select
  • AvMed Health Individual Market Place Entrust Plans
  • Health First Individual Plan
  • CVS South Florida HMO
  • Aetna CVS Health Collier-Lee FL
  • Aetna CVS Health Jacksonville FL
  • Aetna CVS Health Orlando FL
  • Aetna CVS Health Southwest FL
  • UHC FL Individual Exchange Benefit Plan

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