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Shawna Kauffman

Dr. Shawna L. Kauffman, MD

Family Medicine
Virtual Visit Available

OVERVIEW

Shawna L. Kauffman, M.D., earned a bachelor’s degree from Jacksonville State University, Alabama, and a medical degree from Ross University School of Medicine, Portsmouth, Dominica, West Indies. Dr. Kauffman completed her family medicine residency at the University of Louisville. She is board certified in family medicine and is a member of American Academy of Family Physicians. A native of Oxford, Alabama, Dr. Kauffman enjoys being with family and friends, cooking and dining out at locally owned restaurants.

PATIENT'S PERSPECTIVE

Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Kauffman's Rating
3.5
Patient Perspective
1.0 Explains conditions and treatments
4.0 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
12955 Shelbyville Rd # 2, Louisville, KY, 40243
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
12955 Shelbyville Rd # 2
Louisville, KY, 40243
1 REVIEWS
Showing 1-1 of 1 review
"AVOID AT ALL COSTS. This practice itself is a hot mess. My other doc here left without any notice to me (she was actually pretty good and I suspect left because of the mess this office and Norton in general is). I was told I could go to this doctor but her wait was for MONTHS and MONTHS. So fine, I wait. Here's the thing though - I needed a refill on my prescription for cholesterol med. CVS needed them to call it in because it didn't transfer from Walgreens. She refused to call it in, saying I'll need to see her first. She recognized I got the earliest appointment (would have to wait 1.5 months without meds, after already waiting 5-6 months just for the privilege of seeing this new doc). --but said she won't refill it until she sees me in mid December. What? It's cholesterol meds, not a controlled substance. I said to her nurse/office staff "So let me get this straight...my doc ditches me with no notice, then you send me to this doc and she says she won't give me a refill that my ...
doc that left me prescribed because HER SCHEDULE is too booked to see me in time?" She replied "Yes". I said don't worry, cancel it. I'm done with location and cancelling with my gyno who is part of this practice too because of this. Shawna Kauffman doesn't care about my health. I don't see why she'd care for yours. This location has been a hassle to deal with since day one. These doctors and their egos - they're going to seriously hurt someone here. I'm so sick of lazy docs that think they're all that. Oh, btw, no one has figured out why I lost almost 50 pounds now (with other health issues). So you think I would be a priority. But no. I go on a long wait list just to get the chance at 20 min (if I'm lucky) appointment. No thanks. I'm done with Norton period. And you should seriously stay away from this doc and that place in general. "
Read more
  • October 27, 2020

LOCATIONS

12955 Shelbyville Rd # 2
Louisville, KY, 40243

CONDITIONS TREATED

  • blood test
  • chronic disease management
  • health maintenance
  • physical exams
  • preventive medicine
  • school physical
  • vaccinations
  • well child exam
  • wellness

SPECIALTIES

  • Family Medicine

INSURANCE PLANS ACCEPTED  (30)

  • Accepts Medicare
  • Accepts Medicaid
Please verify insurance information directly with your doctor's office as it may change frequently.
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem Indiana Medicaid
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • HealthSmart
  • Hosparus
  • Indiana Health Network
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • Wellpath
  • Workers’ Compensation

SIMILAR PROVIDERS

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