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OVERVIEW

Dr. Lugo graduated from the University of Illinois At Chicago College of Medicine in 1991. He works in Wailuku, HI and 1 other location and specializes in Surgery and Vascular Surgery. Dr. Lugo is affiliated with Maui Memorial Medical Center.

RATINGS AND REVIEWS

Dr. Lugo's Rating
9 Ratings with 2 Reviews
Patient Perspective
5.0 Explains conditions and treatments
4.5 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
1885 Main St Ste 205, Wailuku, HI, 96793
n/a Average office wait time
4.0 Office cleanliness
3.0 Courteous staff
3.0 Scheduling flexibility
Tasaki And Lugo Medical Group
1885 Main St Ste 205
Wailuku, HI, 96793
2 REVIEWS
Showing 1-2 of 2 reviews
"I called to make a appointment for a colonoscopy. I was not having any issues it was just a test that is recommended for my age. I let the receptionist/ nurse Lisa know what I wanted to make an appointment for. She was very rude and short from the beginning. She told me I cannot make an appointment for a colonoscopy I would have to come in first. That is all she told me. I called two days prior to my appointment because it had been about six weeks since I made it. I have not received any emails or voicemails regarding my appointment. I called to confirm. I asked if there was any paperwork I should fill out prior. Lisa‘s reply was that’s why you’re coming in at 11 o’clock. I said OK. As a patient all I know is that my appointment as is at 11 o’clock I have no idea what time I’m scheduled to see a doctor nor when I’m scheduled to do paperwork. Before entering big there are big signs wear mask, entering waiting room about four signs no cell phones more signs wear mask. Very cold and negative ...
waiting room! I check in and start filling out the paperwork. I asked Lisa a few questions to make sure I’m filling out the paperwork correctly and she says I can’t hear you in a very rude tone! I said well I’m sure wearing the mask and the plexiglass you’re standing behind isn’t making it easy. Then I meet with Dr lugo.The only reason I’m giving 2 star is because Dr Lugo was very nice and did a great job explaining everything. I go to the front to book the procedure for the colonoscopy with Lisa. She then tells me she only has one appointment in two weeks from today. I said I cannot make that time. We look for a month out. She says well you’re gonna have to come back in for another appointment because it’s only good for 30 days from today. So I say OK. Then we proceed to book an appointment two months out. Then I’m told at that time that I would have to quarantine for three days prior to my procedure. One this was a complete waste of my time. If I could only book the procedure within 30 days that should’ve been explained to me prior to my coming in for this appointment. Now I would have to come in for another appointment I am expected to quarantine for another three days plus have the procedure. This is becoming a 5 to 6 days of my time. For something that should be a one day. That should’ve been explained to me before I ever made this appointment. I would’ve chosen to go somewhere else. Mind you this is 3 years after Covid started 9/28/2022. So if you want to completely waste your time and have someone talk to you like your dirt then go. Lisa clearly hates her job and doesn’t put any effort into explaining anything and had No bedside manner! I feel bad that this is Dr lugo‘s representation but I can’t be a patient where I’m treated like dirt by the nurse. "
Read more
  • September 29, 2022
"Knowledgeable, excellent communication, thorough diagnosis and explanation, professional, personal, empathetic."
  • February 29, 2020

LOCATIONS

Tasaki And Lugo Medical Group
1885 Main St Ste 205
Wailuku,HI,96793
Tel: (808) 244-6776
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Maui Memorial Medical Center
221 Mahalani St
Wailuku,HI,96793
Visit Website

CONDITIONS TREATED

PROCEDURES PERFORMED

EDUCATION AND TRAINING

Medical School
University Of Illinois At Chicago College Of Medicine
Graduated 1991
Residency
Uc Irvine Medical Center

INSURANCE PLANS ACCEPTED (15)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • BCBS Blue Card PPO
  • Aetna Signature Administrators PPO
  • UHC Options PPO
  • Aetna Choice POS II
  • CIGNA PPO
  • CIGNA Open Access Plus
  • UHC Choice Plus POS
  • HMSA Preferred Provider Comp Med
  • UHC Navigate POS
  • Aexcel PPO
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Medicare PPO
  • UHC NAVIGATE PLUS POS
  • Aetna Open Choice PPO
  • Medica Choice With UHC

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

JN
Mr. John Nocella
Surgery
Wailuku, HI
0
MT
Dr. Mitchell N Tasaki, MD
Surgery
32 Years Experience | Wailuku, HI
23
Dr. Amr El-Sergany
Dr. Amr El-Sergany
Surgery, Vascular Surgery
13 Years Experience | Aiea, HI
3
Dr. Samuel Dwight Lyons, MD
Dr. Samuel Dwight Lyons, MD
Surgery, Other Specialty
41 Years Experience | KAHULUI, HI
1
RH
Dr. Robert Stevens Harvey, MD
Orthopedic Surgery, Surgery
55 Years Experience | KAHULUI, HI
5
JT
Dr. Jivin Gerard Tantisira, MD
Surgery, Ophthalmology
31 Years Experience | Wailuku, HI
6
MF
Dr. Michael Firstenberg
Thoracic Surgery, Surgery
27 Years Experience | Aurora, CO
4
Dr. Robert Henry Connaughton, MD
Dr. Robert Henry Connaughton, MD
Vascular Surgery, Surgery
29 Years Experience | Wailuku, HI
74
JI
Dr. Jon Simon Ivey, MD
Plastic Surgery, Surgery
12 Years Experience | Philadelphia, PA
1
Dr. Richard Evan Parsons, MD
Dr. Richard Evan Parsons, MD
Surgery, Vascular Surgery
36 Years Experience | Wailuku, HI
3
View More Providers
32 Years Experience
Accepting New Patients
Accepts Medicare
Accepts Medicaid
Languages Spoken
  • Spanish
  • English