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OVERVIEW

Dr. Spaulding works in Chico, CA and specializes in Dentistry.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Office cleanliness
Courteous staff
Scheduling flexibility

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Spaulding's Rating
Patient Perspective
5.0 Explains conditions and treatments
1.0 Takes time to answer my questions
1.0 Provides follow-up as needed
Office Rating
Showing ratings for:
2535 Ceanothus Ave Ste 128, Chico, CA, 95973
n/a Average office wait time
5.0 Office cleanliness
5.0 Courteous staff
5.0 Scheduling flexibility
Spaulding Robert Michael Office
2535 Ceanothus Ave Ste 128
Chico, CA, 95973
"first have to admit that Dr. Spaulding is clearly a knowledgeable man but the person who works the front desk and along side him during exams was much more pleasant than he was. I came in as a new patient and hoping to take care of a couple teeth that were becoming increasingly more sensitive due to the cavities they had. My mouth was in pretty bad shape and I already knew that going in. I was reminded of that fact several times throughout the short visit and he ultimately came across as dismissive and uninterested. They have a decent energy in the office (no real rudeness of any kind) but the visit definitely felt rushed. He also told me what he was going to be doing to my teeth rather than asking me what I was able to afford to do (since I lack insurance). He insisted that I get a couple teeth removed by an oral surgeon first (who I have recently set up a consultation with under Dr. Spaulding's advice) before I could get any other work done. This is understandable if the ...
other teeth that need removal are somehow in the way of further treatment. I'm a college student with a limited income and I was going to be paying completely out of pocket so I was hoping to get a few teeth worked on at a time - that was never an option. His practice insisted I get them all done at once. He also insisted that the longer I wait, the worse my teeth will get - which I completely know & understand but how can I do that if I can't afford to get them done all at once? Why not help me handle the one's that were giving me immediate trouble and that I could afford to deal with at the time? After receiving this news, he left in a haste and seemed insistent that I immediately leave. I paid and left the office. It was a discouraging visit. At this point, I have thankfully raised the money I need to fix all of my teeth at his office (several thousand dollars worth of work) but I don't think I'll be returning. Even though I'm somewhat established here, I will most likely take my business elsewhere and get established there. I've seen a lot of positive reviews on here, and that may have been the experience for most people but it definitely wasn't mine. This is the first time I've felt inclined to share a review about any service I've ever received but I felt like it needed to be shared. Anyways, best of luck to anyone reading this. "
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  • October 9, 2021

LOCATIONS

Spaulding Robert Michael Office
2535 Ceanothus Ave Ste 128
Chico, CA, 95973

SPECIALTIES

DENTAL PLANS ACCEPTED (2)

This dentist accepts the following plans. This may include dental insurance as well as dental savings plans, an affordable alternative to dental insurance. With a dental savings plan, members can save 10-60% at the dentist. Click here to learn more.

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