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OVERVIEW

Dr. Ferland graduated from the Univ of Alberta Fac of Med in 1977. He works in Springfield, TN and 1 other location and specializes in Family Medicine. Dr. Ferland is affiliated with TriStar Skyline Madison Campus.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Ferland's Rating
18 Ratings with 1 Review
Patient Perspective
5.0 Explains conditions and treatments
4.5 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
2102 Park Plaza Dr, Springfield, TN, 37172
n/a Average office wait time
2.0 Office cleanliness
3.0 Courteous staff
2.0 Scheduling flexibility
Northcrest Family Healthcare
2102 Park Plaza Dr
Springfield, TN, 37172
1 REVIEWS
Showing 1-1 of 1 review
"Did you know patients can be fired? I'll start with I enjoyed meeting Jo Anne Ferland. I never laid eyes on Dr. Ferland. At the end of my first appointment I was scheduled to return on Tuesday, the 7th of December, 2021. When I got there to check in, the girl behind the desk informed me that my appointment had been canceled by ME!!! Never, no way, didn't happen. Debate ensued and I let her know I wasn't leaving till I spoke with someone who had more stroke. She didn't like it. Apparently it was the grounds to fire me as a patient. Read on...So then this Terri person shows up and says all the right things about how customer service should work and that she would get everything in line, setting me another appointment on Thursday morning. Auto system calls and confirms later on that evening. THEN...around 5:30 Terri calls, I return the call, and then Terri calls back around 6:15pm declaring I was being discharged from the practice by Dr. Ferland because of some sort of "other patient's ...
feelings" about the fiasco at the reception window. One of those patients was telling me she had issue before as well. It's my first firing as a patient. So if you would like to trust your healthcare to a practice that may fire you as a patient, you have found the right place. "
Read more
  • December 7, 2021

LOCATIONS

2102 Park Plaza Dr
Springfield, TN, 37172
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 12:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
100 Northcrest Dr
Springfield, TN, 37172

CONDITIONS TREATED

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SPECIALTIES

EDUCATION AND TRAINING

Medical School
Univ Of Alberta Fac Of Med
Graduated 1977

INSURANCE PLANS ACCEPTED  (40)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Aetna Choice POS II
  • UHC Choice Plus POS
  • CIGNA PPO
  • Humana Nashville PPOx MRF
  • Aetna Signature Administrators PPO
  • Aetna HMO
  • UHC Navigate POS
  • Humana ChoiceCare Network PPO
  • First Health PPO
  • Humana Nashville PPOx
  • Multiplan PPO
  • CIGNA Open Access Plus
  • UHC Options PPO
  • Aetna Managed Choice POS Open Access
  • BCBS Blue Card PPO
  • CIGNA LocalPlus
  • Humana National POS
  • Humana Choice POS
  • CIGNA HMO
  • UHC Navigate HMO
  • PHCS PPO
  • BCBS TN Blue Network S
  • Aexcel PPO
  • Blue Network P
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • UHC NAVIGATE PLUS POS
  • Oscar EPO TN
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Open Choice PPO
  • BCBS TN Blue Network L
  • BCBS TN Blue Network P
  • BCBSA Blue Card High Performance Network
  • Bright Health Plan - Employer
  • Bright Health Plan Individual & Family
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Ambetter Superior Health Plan

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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