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OVERVIEW

Dr. Serafica works in Windsor, CA and specializes in Dentistry.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
Office cleanliness

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Serafica's Rating
Patient Perspective
5.0 Explains conditions and treatments
5.0 Takes time to answer my questions
5.0 Provides follow-up as needed
Office Rating
Showing ratings for:
9046 Brooks Rd S, Windsor, CA, 95492
n/a Average office wait time
5.0 Office cleanliness
5.0 Courteous staff
5.0 Scheduling flexibility
Lakewood Dental
9046 Brooks Rd S
Windsor, CA, 95492
2 REVIEWS
Showing 1-2 of 2 reviews
"Courteous, professional and skilled. My first visit as a new patient after years of getting the run around with mainstream providers in this region. The care and the consideration this office provided was almost "old school" as if I'd been a patient for years. They listened to me and got the work I needed done properly. An uncommon dentist for Northern California. "
  • December 7, 2022
"Dr. Regina P. Serafica I was there today 10/28/20 at 9:00 am to finish up a root canal. When I made an appointment with you prior to this incident, I requested to be injected with anesthesia (Lidocaine) in order to have any work done. I had explained to you and Peter that I experience extreme dental sensitivity and upon agreement that you would inject me with anesthesia I would proceed with seeking attention in your dental office. Yesterday you did not anesthetize me, you caused me tremendous pain and discomfort to the point I was nauseous and feeling like I could faint. During the procedure, when you had me screaming and squealing from the pain, that was a good indication that I needed to be anesthetized not just apply the topical gel on me, which you saw did nothing to ease discomfort and pain. You kept dropping pins on my face, you dropped an instrument and you picked it up and only wiped with an alcohol wipe and used it on me. When you both had me laying down and taking x-rays, ...
Peter bangs all the metals I had in my mouth with the X-ray arm. All this cause me tremendous pain. I also let you both know that I had my wisdoms removed Saturday and that I was still swollen. This was not taken under consideration when you roughly grabbed me by my cheeks to reposition my head or when you angrily used your saliva ejector almost sucking my left side where one of the wisdoms was extracted. Once your 11:00 patient arrived, you also tried to rush your work on me, only causing more pain and not caring to stop regardless of my vocal expression of pain and discomfort. You left me with a filling that is rough almost sharp, not to mention the amount of tenderness and pressure and pain it’s giving me. I am terminating future dental work with you and seeking completion of treatment elsewhere. Someone else has to clean up this mess you left me with. It was by all means a traumatic experience, which has given me a great deal of emotional distress causing anxiety, pain, and discomfort. I came to you with private insurance, it’s not like you aren’t getting paid to be providing such horrible torturous service to patients. Hopefully, this won’t have to be escalated to seeking legal help. "
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  • November 1, 2020

LOCATIONS

Lakewood Dental
9046 Brooks Rd S
Windsor, CA, 95492

SPECIALTIES

DENTAL PLANS ACCEPTED (1)

This dentist accepts the following plans. This may include dental insurance as well as dental savings plans, an affordable alternative to dental insurance. With a dental savings plan, members can save 10-60% at the dentist. Click here to learn more.

SIMILAR PROVIDERS

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