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Peter Yanes

Dr. Peter Christoph Yanes

Dentistry

OVERVIEW

contact Dr. Peter C. Yanes   Dentist: Rossina Escobar-Yanes DDS Dr. Escobar received her dental degree in 1997 from Universidad Cuahtémoc in Mexico and was licensed to practice in dentistry in 2001 by the Dental Board of California. Credential: DDS Degree Associations: American Dental Association, California Dental Association, Tri-County Dental Society

RATINGS AND REVIEWS

Dr. Yanes' Rating
3.0
Patient Perspective
n/a Explains conditions and treatments
n/a Takes time to answer my questions
n/a Provides follow-up as needed
Office Rating
Showing ratings for:
7365 Carnelian St Ste 236, Rancho Cucamonga, CA, 91730
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
7365 Carnelian St Ste 236
Rancho Cucamonga, CA, 91730
1 REVIEWS
Showing 1-1 of 1 review
"I’ve been coming to this dentist a few years now, they’ve been doing great work for the most part, I’ve had no complaints. I went in for an X-ray on my mouth for a cleaning and had a big cavity that needed something extra that wasn’t covered. No big deal, but I asked hey what’s the price going to be based on my insurance. I specifically said how much it’s going to cost with the words “WORST CASE SCENARIO” . I know insurances and stuff can be tricky but I needed to know my options. They ran the numbers and gave me two numbers with the higher being around $130 total. I said okay that’s fine, scheduled my appointment and was on my way. I went back and they put a temporary and then went back again when they put the permanent molding in my mouth. I was told I owed around $120 and I said nbd, paid it and was on my way. I get a bill in the mail saying that I owe around $160 and I was confused and thought maybe they sent the bill around my second visit and it didn’t reflect the payment and adjustments ...
after the fact. I called to get clarity and they stated that the estimate was just an estimate and that my insurance no longer covered part of what I had done. I was upset but asked them to look into this because I specifically said “worst case scenario”. They told me they would speak with Dr. Escobar and call me back . I called back a few days later as I had not heard back and they told me they were still working on it. Okay fine. I checked in This was around 3 weeks ago. At this point it was on the back of my mind but I let it go. Today I get a text from their company with my bill. I call back and speak to billing and she states that they tried doing what they could but my insurance is no longer covering part of the work that THEIR THIRD PARTY checked prior. She mentioned it was all done by them and that doing this check is just a courtesy not something that is done and that the work would cost the same anywhere. The point wasn’t the cost of the work, it’s the fact that their third party didn’t bother to check on trying to get an even close to accurate number on how much the work would be. We went back and forth and while I understand it’s not on the employee there (which is why I’m not choosing to put their name publicly on here) it’s still a reflection of their business practices. If an employee at any business tells someone the incorrect information, it’s something that should be taken and dealt with internally. It’s a shame because they do great work but they should take a look at whom they trust to have as a third party if that party isn’t accurately obtaining the information they need from them. If you went to a mechanic and they quoted you $500, but they find it would actually be more, the two options would be to tell the customer that it’s actually going to be a higher cost prior to doing the work or eat the difference. Not charging someone what they thought was going to be charged is a breach of trust, whether or not it was malicious or accidental. "
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  • January 4, 2023

LOCATIONS

7365 Carnelian St Ste 236
Rancho Cucamonga, CA, 91730

SPECIALTIES

DENTAL PLANS ACCEPTED (4)

This dentist accepts the following plans. This may include dental insurance as well as dental savings plans, an affordable alternative to dental insurance. With a dental savings plan, members can save 10-60% at the dentist. Click here to learn more.

SIMILAR PROVIDERS

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