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FEATURED REVIEW

OVERVIEW

Dr. Hulbert works in Reno, NV and specializes in Dentistry.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
Office cleanliness

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Hulbert's Rating
5.0
Patient Perspective
5.0 Explains conditions and treatments
5.0 Takes time to answer my questions
5.0 Provides follow-up as needed
Office Rating
Showing ratings for:
333 W Moana Ln, Reno, NV, 89509
n/a Average office wait time
5.0 Office cleanliness
5.0 Courteous staff
5.0 Scheduling flexibility
Hulbert Neil Drummond Office
333 W Moana Ln
Reno, NV, 89509
114 REVIEWS
Showing 1-20 of 114 reviews
"I had a terrible experience with this dental office. I could not get a cost projection from them. I went in to get a broken tooth fixed. Instead, Dr. Hulbert advised that I have all remaining top teeth removed and a denture made. This was a shock but I decided to follow his recommendation. Dr. Hulbert told me I would get a cost estimate over the holidayslike I have gotten in all my other dental offices. Other dentists always giv e e a print out that includes the procedure, their cost. the costs negotiated with the insurance, the costs the insurance company will pay, and the remaining cost the patient is required to pay. I believe that this is standard operating procedure for all dentists so that a patient knows prior to beginning treatment how much the treatment will cost. I did not receive such a cost estimate and Dr. Hulbert proceeded with treatment. His office told me verbally that they charge a lab fee of approximately $1000 in addition to the cost of the denture but did not ...
give me a print out that showed whether my insurance company would pay for this. I called my insurance company and they told me that such a fee is not covered in the negotiated cost of the denture. I was therefore afraid that I would be charged $1000 additional for a fee which is not even recognized as legitimate by my insurance. I was despaerate to know what they would. charge me. The office had already taken an impression of my teeth to begin the denture production. According to me, this represented unprofessional standards. So I kept calling to get the prinout that I have always received from other dentists. I was told that I would be called back. I never got a call back. The woman in the office said that often she did not answer my calls because my number was similar to her mother in law's number and her mother in law was not supposed to call the office. When I did not receive a call back, I called again and left a messgae of desperation stating that I did not understand why they were not providing cost information and that this seemed unprofessional. I received a call back after I left the message and the woman berrated my character in a very abusive way. She said they did not want me as a client and that they were a private company and had the right to serve whomever they wanted. They sent me a diusmissal letter with not reasons except for "administrative reasons," a reason I did not find on th American Dental Association website where it discusses dismissals. The trouble is that I used all my dental insurance coverage to go to them and now am left with no dental coverage to go to another dentist. I will have to pay out of pocket. I have been dismissed because they did not do what all professional dental offices do, namely provide a cost estimate prior to initiating service. This has been the worst experience I have ever had with any dentist and I cannot understand how they could pubnish me for their failure to perform according to professional dental standards. "
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  • January 22, 2024
"Timely, professional, very nice staff."
  • November 2, 2023
"Went in for crown work have temporary one go back in couple of weeks . Dr Hulbert no issues explained everything go back couple of weeks for new crown . If you are looking for a good dentist check it out ."
  • October 18, 2023
"Awesome place to go to hygienic she is very nice easy to talk to .Dr Hulbert easy to talk to explains what going on .My first visit there we talked about home projects windows so what dentist does that no one so ya like going there."
  • October 10, 2023
"They have a Great hygienist and awesome dentist!"
  • June 15, 2023
"He is the best dentist, and he has the best staff. The hygienist Michelle is very professional, I felt no pain while cleaning. It is a very honest practice. I highly recommend them. "
  • March 14, 2023
"Nice office staff, Dr. down to earth with specific and realistic explanations of work needed. Michelle the hygienist certainly the best in Nevada....gentle and thorough."
  • November 3, 2022
"He provided exactly the tooth repair I needed. Nice assistant and office staff."
  • October 11, 2022
"Very competent, friendly and professional atmosphere."
  • October 7, 2022
"great dentistry, and exceptional care o f his patients. Highly Recommend Dr. Hulbert. "
  • July 18, 2022
"I have had the best experience, the most professional and maticulous work ever done by a Dentist. Thanks Neil."
  • April 29, 2022
"My visit was timely, efficient and I was kept comfortable."
  • March 2, 2022
"It was an incredible experience, all the staff is incredible, the hygienist is very delicate and precise to do her job. Very honest and kind professionals. "
  • February 15, 2022
"excellent!!"
  • January 4, 2022
"I’ve been seeing Dr Hulbert for many years now and will not go anywhere else. His staff is friendly, office is clean and has great hospitality. I always trust him with all my procedures. "
  • October 19, 2021
"I received a detailed talk about my many dental issues. Now I can move forward with confidence in Dr Hulbert and his office staff.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 2, 2020
"I have been going to Dr. Hulbert for as long as I have been in Reno, for about 15 years. I find Dr. Hulbert to be the best dentist anywhere!! He and his staff are very caring people. I have recommended Dr. Hulbert to everyone I know. I used to dread going to the dentist before I met Dr. Hulbert. He is very through. He explains everything he is going to do, while working on you. I would recommend Dr. Hulbert to anyone.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 2, 2020
"Dr. Hulbert provided the most thorough dental exam I have ever had which was followed by clear and concise explanations. Dr. Hulbert discovered a cavity and was able to fill it the same day! Dr. Hulbert clearly takes great pride in his work. If you care about your teeth, go see Dr. Hulbert!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 13, 2020
"I always have a very pleasant experience when I visit Dr. Hulbert's office. The staff is friendly and professional. I've been a patient for almost 10 years and I've never had a bad experience. This was a cleaning and checkup. The cleaning was performed by a new team member. He was very nice and efficient. It's obvious that they employ people who have their expertise and customer service sentiments. Dr. Hulbert came in to perform the examination immediately after the cleaning with great conversation and efficiency. I was so comfortable that I wanted to hang around and chat. If you are looking for a place where you want to experience excellence and gentle care, this is it.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • July 8, 2020
"Great experience, as always. I have been seeing Dr. Hulbert for years, and I never have long waits. Dr. Hulbert and his staff are friendly and do a great job. They are doing an excellent job being safe with Covid-19 guidelines.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • July 1, 2020

LOCATIONS

333 W Moana Ln
Reno, NV, 89509
Neil Drummond Hulbert Dds
3773 Baker Ln Ste 1
Reno, NV, 89509

SPECIALTIES

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