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Melissa Cook

Dr. Melissa Katheryne Cook

Family Medicine

OVERVIEW

Dr. Cook works in Edmond, OK and specializes in Family Medicine.

RATINGS AND REVIEWS

Dr. Cook's Rating
2.0
Patient Perspective
2.0 Explains conditions and treatments
2.0 Takes time to answer my questions
2.0 Provides follow-up as needed
Office Rating
Showing ratings for:
18503 N Portland Ave, Edmond, OK, 73012
n/a Average office wait time
n/a Office cleanliness
2.0 Courteous staff
2.0 Scheduling flexibility
18503 N Portland Ave
Edmond, OK, 73012
4 REVIEWS
Showing 1-4 of 4 reviews
"Don’t even think about asking Melissa Katheryne Cook, PA., about the rehabilitation or experimental medications that she prescribes. I asked questions about her choice of physical therapy for me, and her reaction was visceral. Her eyes seared at me over her face mask as she raised her voice and asked me if I was a doctor and asked me why I think I know more about medicine than she does. As I tried to explain unpleasant side effects of a medication she prescribed, she talked over me, not even listening. When I finally asked her to stop being hateful, she said “Fine, I will write the letter because I can’t help you!” then stormed out of the room, slamming the door. I was left in the exam room, stunned, until I got up and walked out, confused, and without directions on how to get off the medication she prescribed. Later that night, I received a phone call from another Concussion Center staff member who explained that Melissa Katheryne Cook, PA. would not be seeing me anymore because ...
I missed a physical therapy appointment. Her words were “We can’t help you without the therapy, so we are done with your treatment.” I was treated poorly for missing an appointment at another facility and for asking questions. Please consider this before trusting this health provider. I was pushed out the door without any planned follow up for the medication she prescribed. This is dangerous… "
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  • January 11, 2023
"Melissa was very combative at my appointment yesterday. For every answer that I gave to her question, there was a rebuttal, which made me feel like she wanted me to think I was wrong. This lady was so rude that as she left the room she slammed the plastic tab back that hangs outside the door. Dr. McCollom is amazing, but I will not return because there may be a chance that I have to see her."
  • October 26, 2022
"A doctor who is not understanding, points out your biggest insecurities, and gets fearful when you show any kind of emotion. She is just a signature. You do not treat patients like this doctor does. Very very disappointed that I picked out the doctor for my boyfriend who refuses to go to the doctor for anything. She is a doctor who treats people without kindness or understanding. It you want care from someone who is judgmental and lacks empathy she should be your go to. "
  • August 19, 2022
"I am just now writing a review for events that happened early March 2020. Things are just starting to settle down. My husband saw her as a follow up to a Mercy ER appointment. She is very blunt. I will say that she correctly suspected a possible bulging disc, although she said she wouldn't be surprised if we canceled the MRI scheduled for the following Monday either.. My biggest complaint is that she told me over the phone: "Look, I get it. I've been married 22 years and its hard to see your husband sick. This is going to sound harsh but your husband has the flu and he needs to suck it up." I insisted that this couldn't possibly be just the flu.. there MUST be something else going on. I also called back a few days later and asked the front desk to have either Melissa or a doctor call me back because I was still very concerned with my husband's condition. They said they would have someone call me back ASAP. WE NEVER GOT A CALL BACK. Long story short, she will be happy to know that my ...
30 year old husband DID suck it up...for 5 days in the OU Neurology Stroke step down ICU. He had 3 small strokes and bleeding on the frontal and temporal lobes of his brain. I hope she learns to listen to her patients, a little compassion would have gone a long way. "
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  • April 19, 2020

LOCATIONS

18503 N Portland Ave
Edmond, OK, 73012
Mon7:30 am - 5:00 pm
Tue7:30 am - 5:00 pm
Wed7:30 am - 5:00 pm
Thu7:30 am - 5:00 pm
Fri7:30 am - 5:00 pm
SatClosed
SunClosed

SPECIALTIES

  • Family Medicine

INSURANCE PLANS ACCEPTED  (22)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Aetna
  • Anthem BlueCross BlueShield
  • Chickasaw Nation
  • Cigna
  • Community Care of OK
  • Coventry
  • GlobalHealth
  • Healthcare Highways
  • HealthChoice
  • HealthSmart
  • Humana
  • Indian Health Services
  • MultiPlan/PHCS
  • National Preferred Provider Network
  • Oklahoma Health Network
  • Oklahoma State Medical Association (OSMA)
  • Preferred Community Choice
  • Three Rivers
  • Tribute
  • TRICARE (Humana Military)
  • United Healthcare
  • USA Managed Care Organization

SIMILAR PROVIDERS

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