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OVERVIEW

Dr. Mclachlan works in Laguna Niguel, CA and 24 other locations and specializes in Dentistry and Endodontics.

RATINGS AND REVIEWS

Dr. Mclachlan's Rating
Patient Perspective
3.0 Explains conditions and treatments
1.0 Takes time to answer my questions
3.0 Provides follow-up as needed
Office Rating
Showing ratings for:
30190 Town Center Dr Ste B, Laguna Niguel, CA, 92677
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
South Coast Specialty Center - SP
30190 Town Center Dr Ste B
Laguna Niguel, CA, 92677
1 REVIEWS
Showing 1-1 of 1 review
"She was rude to not only myself but the front desk staff. Without introducing herself she asked if I was ready because she wanted to “get things going”; I was going through the packet she requires patients to look over and sign and felt rushed by her comment/attitude. During the procedure she brushed off my hand waves (per her request if I needed something) by saying things like “I’m not going to hurt you” and “I never hit the same spot twice” when I was wincing. She did not ask how I was once, and honestly I don’t even know if she knew my name. I had headphones in since I HATE the drill and wanted to turn my music on quickly while she was not in my mouth. Having music was a crucial component to my comfort, but clearly annoyed her and she said, “I’m almost done...” and then sighed very obviously as if she were annoyed. Once done she didn’t say anything to me, snapped off her gloves and walked away. When I got to the front she gave me papers, explained vaguely and then sat down to be on ...
her phone. When I asked questions she said “I’m just the specialist, talk to the dentist tomorrow..” and blew me off all while not really looking up from her phone. She even snapped at the receptionist and took a call from her daughter while I was standing there. I guess since she’s one of only two people in the state that does this work (her words even though I had a 10 page list of the exact specialists within a 5 mile radius from my insurance provider), reviews and bedside manor don’t matter to her, all while my money and infected tooth are paying for the college “her daughter got accepted into”....totally unprofessional and I would skip over her name if you feel at all sensitive or vulnerable at the dentist. "
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  • February 12, 2020

LOCATIONS

30190 Town Center Dr Ste B
Laguna Niguel, CA, 92677
118 S Acacia Ave
Solana Beach, CA, 92075
11968 Bernardo Plaza Dr
San Diego, CA, 92128
13616 Poway Rd Ste 100
Poway, CA, 92064
137 S Las Posas Rd Ste 250
San Marcos, CA, 92078

DENTAL PLANS ACCEPTED (6)

This dentist accepts the following plans. This may include dental insurance as well as dental savings plans, an affordable alternative to dental insurance. With a dental savings plan, members can save 10-60% at the dentist. Click here to learn more.

SIMILAR PROVIDERS

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