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OVERVIEW

Dr. Singletary graduated from the University of Louisville School of Medicine,University of Louisville School of Medicine in 2001. She works in LOUISVILLE, KY and 1 other location and specializes in Neurology and Psychiatry.

RATINGS AND REVIEWS

Dr. Singletary's Rating
Patient Perspective
1.0 Explains conditions and treatments
1.0 Takes time to answer my questions
1.0 Provides follow-up as needed
Office Rating
Showing ratings for:
927 W MAIN ST, LOUISVILLE, KY, 40202
n/a Average office wait time
1.0 Office cleanliness
1.0 Courteous staff
1.0 Scheduling flexibility
Upsing Telepsychiatry Services
927 W MAIN ST
LOUISVILLE, KY, 40202
1 REVIEWS
Showing 1-1 of 1 review
"HORRIBLE! Lied to numerous times beginning with the very first call to schedule my appointment. I was adamant that it had to be an IN PERSON appt and that I CANNOT do telehealth. When I showed up at my appointment I was told it was telehealth. So I was lied to by the person scheduling it I guess. The confirmation email also gave me instructions on how to get to the office and their policies on covid for an in office appt. So I guess that email confirmation was LIE NUMBER TWO bc it obviously thought it was an in person appointment. At the office when I said I could not do telehealth, she kept trying to convince me I should still do telehealth from their office. (I didnt drive 2 hours to do telehealth. I drove 2 hours bc that is how important an in person appt is.). I requested to reschedule to the next available IN PERSON. Yes, I was upset-crying and hyperventilating and fighting dissociating. NOT AT ALL aggressive or mad or threatening or anything. Just upset bc i thought ...
i was finally going to get help and it turned out I wasn't. I was told "ill give you a little bit to calm down (LIE NUMBER 3) and ill go look up our next available (LIE NUMBER 4)." I did as I was told and sat down and worked on calming down. I was completely calm and still waiting for her to come back with this new appt time. After waiting 15 min I asked "how long does it take to look up your next available appt?" I was told "so you want me to cancel emergency services?" This is when i realized she was not giving me time to calm down nor looking up an appt. She was stalling and trying to get me locked up. LIES. WTF?!?!! Dissociating is not an emergency. Especially since I had explained when I scheduled the appt that telehealth always triggers dissociation with me. It should've been expected! I was then told "Dr Singletary thinks you should be in a hospital." Well, she had NEVER TALKED TO ME OR ASSESSED ME. And lots of people dissociate - NOT AN OFFENSE REQUIRING ANY HOSPITALIZATION. If thats what she thinks, SHE NEEDS TO GO BACK TO SCHOOL AND LEARN ABOUT MENTAL HEALTH. Dissociating is not a crime and not something requiring emergency intervention. She doesnt want to treat people or help people. SHE WANTS TO LOCK PEOPLE UP FOR HAVING THE PROBLEMS SHE IS SUPPOSED TO TREAT. HORRIBLE HORRIBLE HORRIBLE!!!! "
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  • August 31, 2023

LOCATIONS

Upsing Telepsychiatry Services
927 W MAIN ST
LOUISVILLE, KY, 40202
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
3015 Wilson Ave
Louisville, KY, 40211
410 Pierce St Ste 233
Houston, TX, 77002
Robley Rex Va Medical Center
800 Zorn Ave
Louisville, KY, 40206

SPECIALTIES

EDUCATION AND TRAINING

Medical School
University Of Louisville School Of Medicine
Graduated 2005
University Of Louisville School Of Medicine
Graduated 2001

INSURANCE PLANS ACCEPTED  (74)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Humana ChoiceCare Network PPO
  • CIGNA PPO
  • CIGNA Open Access Plus
  • CIGNA HMO
  • Aetna Choice POS II
  • Aetna HMO
  • BCBS Blue Card PPO
  • Anthem Blue Access PPO
  • Anthem Blue Preferred HMO
  • BCBS TX BlueChoice
  • Humana National POS
  • Humana HMO Premier
  • Aetna Managed Choice POS Open Access
  • Anthem Blue Preferred Plus POS
  • CIGNA LocalPlus
  • Humana Choice POS
  • Humana Preferred PPO
  • BCBS TX Blue Advantage HMO
  • Humana Austin HMOx
  • Humana San Antonio HMOx
  • Humana Norton + Just For Kids HMOx
  • Aexcel PPO
  • Anthem Bronze Pathway X - KY
  • Blue Essentials HMO
  • CareSource Kentucky
  • Community place
  • HealthSync Options POS
  • Molina place TX
  • Oscar Insurance TX
  • SureFit - Houston
  • Aetna APCN Open Access Aetna Select
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Ambetter IN
  • Anthem Pathway X Transition HMO Tiered - KY
  • AWH BaptistHealth HealthTexas Managed Choice
  • BCBS TN Blue Network L
  • BCBS TN Blue Network P
  • BCBS TX Blue Essentials HMO
  • BCBSA Blue Card High Performance Network
  • Community Health Choice Marketplace
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Molina Marketplace TX
  • Oscar EPO TX
  • UHC Individual Exchange Benefit Plan TX
  • Oscar Insurance CA
  • BCBS NM Blue PPO
  • Oscar Southern CA Employee
  • BCBS Blue Preferred Plus
  • Bright Health Plan TX Super
  • Oscar Insurance TX Choice Individual
  • Oscar Insurance TX Select Individual
  • Humana Louisville HMOx
  • Friday Gold (On Exchange) - TX
  • Oscar Select EPO CA
  • Ambetter KY
  • Aetna Basic HMO
  • Aetna Savings Plus of CA
  • Aetna HMO Deductible Plan CA only
  • Aetna Whole Health - Memorial Hermann
  • BCBS OK Blue Advantage PPO
  • Aetna AWH Southern CA Elect Choice
  • Aetna AWH Southern CA HMO
  • Aetna AWH Southern CA Managed Choice
  • Aetna AWH Northern CA HMO
  • BCBS BluePPO EvolutionSM PPO
  • Community Marketplace Premier
  • Oscar CA Bay Area - Individual
  • UHC TX Individual Exchange Benefit Plan
  • First Health PPO
  • Kaiser Permanente
  • FirstCare Select Plus HMO

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