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OVERVIEW

Dr. Dougherty works in Dothan, AL and 1 other location and specializes in Dentistry.

RATINGS AND REVIEWS

Dr. Dougherty's Rating
5.0
Patient Perspective
n/a Explains conditions and treatments
n/a Takes time to answer my questions
n/a Provides follow-up as needed
Office Rating
Showing ratings for:
102 Professional Ln, Dothan, AL, 36303
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
Professional Lane Dental
102 Professional Ln
Dothan, AL, 36303
1793 REVIEWS
Showing 1-20 of 1793 reviews
"Great dentist !!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 14, 2020
"My son loves Gail who has been cleaning his teeth since we have been with them. Everyone is accommodating and friendly. Most of all since he has fine motor issues, his teeth REALLY need cleaned every six months and they do the job! And we really appreciate the extra care they are taking to keep us safe from covid-19. Thank you!!!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 4, 2020
"All of the staff from the ladies at the front desk to the hygienists to the dentist are top notch! They always make you feel comfortable and always super friendly. I have had dental anxiety for a long time and they do everything possible to make you feel at ease.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 3, 2020
"Today's appointment resulted in the same outstanding service that I've gotten every time I've had a dental cleaning with you! Your team always puts a smile on my face because of your friendly, professional, and outstanding service! I've been a patient since 2004 and never have been disappointed...you are simply outstanding!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 2, 2020
"Excellent, professional and super kind staff. Dr. Hein is awesome, compassionate but most of all patient. My husband and children all receive dental care here and wouldn’t have it any other way!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 2, 2020
"Excellent dental experiences from beginning to end! Very friendly, most competent and put at ease with the Covid 19 prevention protocol that is in place. Highly recommended for all dental procedures. Nice people!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 1, 2020
"I was disappointed in my visit. I spent nearly 25 minutes in my car filling out new patient paperwork, which could have been emailed to me in advance. Once inside, I noticed red splotches that appeared to be blood on the tray holding the tools, the cabinets had numerous white (toothpaste?) stains on them, and the equipment was both dusty and dirty (especially the hoses). When I made my appointment, I specifically mentioned that I wanted both a checkup and a cleaning; however, once I arrived I was told that the office doesn't do checkups and cleanings on the same day. Overall, the facilities need a deep cleaning (and perhaps total overhaul), and both the scheduling and communications need thorough analysis and correction. Until things improve, I can't recommend your office to anyone I know.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 1, 2020
Joseph Dougherty
Response from Dr. Joseph Dennis Dougherty
Dear Anon Ymous We are so sorry you were disappointed with your recent appointment. Because you chose not to share any part of your name, we are unable to verify any of your claims. Our practice is committed to exceeding our patients expectations. We have policies and procedures in place to help our patients receive the best in dental care. Our facilities are cleaned and sanitized beyond what is required. Please call our office if you wish to discuss these items or cancel any further appointments. Professional Lane Dental
"I used to dread going to the dentist. I feel much better about it. They’re concerned about doing their best work and making you feel comfortable too.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 1, 2020
"This was a regular checkup. This office takes great precautions to prevent COVID 19. The staff is great and they are very efficient. As I have some old crowns that need replacing, they have helped me prioritize the needs and so these one at a time
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 31, 2020
"Dr. Heinz did a great job.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 31, 2020
"Professional Lane staff and Doctor Hein are wonderful people that treat their patients with compassion and care. That is why I count on them to help me continue to have good dental care when I need it most.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 30, 2020
"Great dental experience. Caring staff and Dr Hein is wonderful
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 27, 2020
"I’ve always received kind and courteous service.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 24, 2020
"Had a crown today—no pain. Dr. Hine and Kelly are a great team. Had a dental cleaning today—Gail is very gentle. Front desk staff are friendly and accommodating. Great place!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 24, 2020
"Amanda was very thorough with my cleaning and in explaining how to handle a few issues I had been having. I appreciate their concern and how they are handling the issue with Covid and their patients. Check in and screening was not an issue at all. Very professional and courteous.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 21, 2020
"Everyone was very polite and friendly, which made my visit a pleasant one. Dr Dougherty was very kind and made me feel very comfortable. No complaints at all about my visit.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 20, 2020
"I'm 45 years old and finally found a dentist that I LOVE!!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 19, 2020
"Thankful for all the steps they are taking during COVID-19 to help keep their patients and their staff healthy. They are still providing excellent care with a "friendly smile" behind their masks.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 19, 2020
"Easy getting in even with all the Covid protocols. Kelly and Dr, Hein were great.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 19, 2020
"I had two cavities filled and was pleasantly surprised how fast, courteous and no pain! Excellent treatment. I would recommend Dr D to anyone!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • August 19, 2020

LOCATIONS

Professional Lane Dental
102 Professional Ln
Dothan, AL, 36303
Tel: (334) 792-0997
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 12:00 pm
SatClosed
SunClosed
201 S Market St
Ottumwa, IA, 52501
Tel: (641) 683-5773

SPECIALTIES

INSURANCE PLANS ACCEPTED 

Please verify insurance information directly with your doctor's office as it may change frequently.

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