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OVERVIEW

Dr. Swail graduated from the Univ of Manitoba Fac of Med in 1989. He works in Boulder, CO and 4 other locations and specializes in Hand Surgery, Plastic Surgery and Surgery. Dr. Swail is affiliated with Avista Adventist Hospital.

PATIENT'S PERSPECTIVE

Takes time to answer my questions
Provides follow-up as needed
Office cleanliness
Courteous staff

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Swail's Rating
Patient Perspective
2.5 Explains conditions and treatments
4.0 Takes time to answer my questions
4.5 Provides follow-up as needed
Office Rating
Showing ratings for:
2575 Pearl St Ste 300, Boulder, CO, 80302
n/a Average office wait time
5.0 Office cleanliness
5.0 Courteous staff
5.0 Scheduling flexibility
Boulder Valley Plastic Surgery
2575 Pearl St Ste 300
Boulder, CO, 80302
2 REVIEWS
Showing 1-2 of 2 reviews
"I had a consult with Dr. Swail several weeks ago. My overall impression of his practice is he understaffed. I was concerned about my post-op care. Covid is possibly contributing to the sparse environment. I found Dr. Swail to be less than engaging. I don’t know if he was bored or arrogant or wasn’t really interested in my business. My instincts were eased when I read the review posted on October 8. It’s very unsettling to read that your surgeon, whom you thought his fee covered post-op care finds his son’s hockey game more important than reassuring his patient. "
  • October 9, 2020
"Terrible experience. Jeffrey (surgeon and owner) is extremely rude and doesn't seem to genuinely care about his patients and their health. They wanted me back for a post op 24 hours after surgery. When I couldn't make it because I was in so much pain, I had called to let the office know. Well, the following day, (Saturday) I felt liquid in my collarbones and when I pressed down it would feel bubbly. I called the emergency line in hopes of being reassured that all was okay and that it was normal. The response I got from Jeffrey was "I'm on my way to my sons hockey game and there's no way I'm missing it. I could try and meet you back at the office afterwards." I wasn't even asking him to see me, I was asking if he thought I should go to the hospital. He never called afterwards to see how I was doing or if it had gotten better or worse. After months of me wearing the band 24/7 in hopes of it dropping both breasts completely, my right breast remained higher and harder than the left. I was ...
rescheduled for the revision 3 different times due to issues on their end. When I had gone in for my 12 pm surgery and was told that I would be in and out within an hour, I wasn't even taken back to have the IV put in until an hour of me waiting in the lobby. The nurse who gave me the IV said that they would try and have me out by 5 pm. I live an hour away and my fiancé and baby were waiting in the car for me. I told her that I would not be able to do the surgery that day if I would be at the office until 5 PM. She then said that Dr. Swail was very chatty and got behind. When Jeffrey entered the room, I expressed to him how I was frustrated because I was very flexible with them from the beginning and they still had me waiting. His response to me was, "this is a surgery, are you really wanting me to rush it? Today is just not a good day." Well, thats not my problem. I shouldnt have been scheduled on a day that they would just try and "squeeze me in." He then said, "are you sure? you're subjecting yourself to do this all over again" referring to me fasting and the whole pre surgery process. When I left the office, it was over a week that had passed and I hadn't heard from anyone attempting to reschedule my surgery. I had to reach out to them to reschedule my revision and once I was there for the surgery I wasn't even fully sedated. I felt everything and was conscious. They told me to keep the band on 24/7 once again and that I did. It has been months now since my revision and my right breast remains the exact same as it did prior to the revision. I went through that pain and suffering for a second time for absolutely no reason. I emailed them expressing my frustration and I've heard nothing back. If you're going to spend your money getting any type of surgery done, I would not recommend going to Jeffrey Swail. What a waste. "
Read more
  • October 8, 2020

LOCATIONS

Boulder Valley Plastic Surgery
2575 Pearl St Ste 300
Boulder, CO, 80302
  • Accepting New Patients
  • Medicaid Accepted
Mon8:30 am - 4:00 pm
Tue8:30 am - 4:00 pm
Wed8:30 am - 4:00 pm
Thu8:30 am - 4:00 pm
Fri8:30 am - 4:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
Avista Adventist Hospital
100 Health Park Dr
Louisville, CO, 80027
1950 Mountain View Ave
Longmont, CO, 80501
4747 Arapahoe Ave
Boulder, CO, 80303
1100 Balsam Ave
Boulder, CO, 80304

EDUCATION AND TRAINING

Medical School
Univ Of Manitoba Fac Of Med
Graduated 1989
Residency
Dalhousie University

INSURANCE PLANS ACCEPTED  (25)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • First Health PPO
  • CIGNA PPO
  • Anthem CO Silver Pathway X HMO
  • Anthem CO Gold Pathway HMO
  • UHC Navigate HMO
  • Anthem CO Blue Priority PPO
  • CIGNA HMO
  • Aetna Choice POS II
  • UHC Navigate POS
  • Anthem CO HMO
  • Aetna HMO
  • UHC Choice Plus POS
  • Aetna Signature Administrators PPO
  • CIGNA Open Access Plus
  • UHC Options PPO
  • BCBS Blue Card PPO
  • Aetna Managed Choice POS Open Access
  • Anthem CO Blue Priority HMO
  • Aetna Whole Health Colorado Front Range
  • Anthem PPO
  • Anthem CO Pathway
  • Anthem CO Bronze Pathway X HMO
  • Rocky Mountain Good Health and Vista HMO PPO
  • Rocky Mountain Summit Group
  • RMHP Monument - CO

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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