Dr. J Robert Marius

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Dentistry

Aspen Dental

1100 N Alafaya Trl Ste 160, Orlando, FL, 32828

52 other locations

(407) 277-7773

OVERVIEW

Dr. Marius works in Orlando, FL and 52 other locations and specializes in Dentistry.

RATINGS AND REVIEWS

Dr. Marius' Rating

1.0

Patient Perspective

1.0 Explains conditions and treatments

1.0 Takes time to answer my questions

1.0 Provides follow-up as needed

Office Rating

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Aspen Dental

1100 N Alafaya Trl Ste 160

Orlando, FL, 32828

1 REVIEWS

Showing 1-1 of 1 review

"DON'T SHOULD ON YOURSELF! Called to make an appointment. The first time I called I expressed my fear of radiation from x rays and the first representative advised it was less radiation than the sun. As the sun has the most radiation of anything in this galaxy I sorta laughed it off thinking she meant to say "being out in the sun". I should have stopped there. The second representative I spoke with at the call center to make an appointment was able to find my insurance and advised the initial visit would be at no charge to me. This was one week before the appointment. (This person was literally the only person in this story that did NOT disappoint.) AT 7 PM they day before the appointment I get a frantic call from "Donna" from the location I was scheduled for stating that I needed to provide my ssn or I "won't know the cost of the procedures when you come". She was very rushed and seemed as if she was intending to get me to cancel the appointment. I did get a bit upset stating that 1. I was not giving my ssn over the phone. 2. The call center rep was able to find my insurance information. 3. It was 7 PM and I was in bed and did not need the stress of the call. Dear Reader, I called over a week in advance for this appointment and this woman is calling me at 7 pm the night before the appointment. I still wonder what she expected to accomplish. I had already confirmed my appointment via email. I should have stopped there. The next day was my appointment. I had called my insurance company and gave the front desk the information they provided me to give them. I also asked to speak to someone about the call I received the night before and low and behold Donna was sitting right there and proceeded to argue with me that her call saved me a bunch of time and heartache and "I DID NOTHING WRONG". This all at the front desk, in front of the whole staff and waiting room. Donna, its not what you said, its HOW YOU SAID IT. I should have stopped there. I get called to the back and not only got the round the face xray, but literally the "bite xrays" upper and lower for my whole mouth. They took 13 xrays, 12 that were usable. Get taken to the chair. The chair had a rip in it. I know this may sound petty, but seriously? Your a professional practice and you have a large hole on the side of the chair you have people sitting in? Glad my gynecologist does not have the same low standards......So they look at my teeth, do the check to "see what kind of cleaning" I need. Then two dentists show up. Neither seemed to know who was going to work on me so I picked one. Literally said, lets go with "him" cuz he was cuter. Keep in mind both had masks on so it was definitely a joke on my part. This "Dentist" proceeded to show me my xrays and their fancy tool showing what my smile would look like. When I attempted to tell him about an issue he poo poo'd me. YOU COULD LITERALLY SEE the issue I was speaking about on the xray and frankly if I attached a pic you can see where I used a cheap teeth bleaching product and fell asleep and so my two front teeth have enamel worn off. You can see it in the mirror. This "Dentist" just dismissed it. We discussed implants and while doing so he said and "we'll just pull this tooth and put in an implant". To this day I still do not know why he wanted to pull a perfectly good tooth to put in an implant. I had been there 1.5 hours at this point and still had no idea about getting my teeth cleaned. Yes dear reader, nothing was being said about a cleaning. Only the implants and bleaching. Getting tired at this point I asked the Dentist if there was anything else and he said no. He took me to the billing representative. Cara and I had a blast until she showed me $12,000.00 bill. Keep in mind I just wanted a cleaning. It was Cara who explained I would need a bone graft to hold up two of the implants. It was Cara explained the procedures and how they worked. It was Cara who told me she would get back to me the next"

April 8, 2021

LOCATIONS

Aspen Dental

1100 N Alafaya Trl Ste 160

Orlando, FL, 32828

Dr. J Robert Marius

OVERVIEW

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RATINGS AND REVIEWS

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DENTAL PLANS ACCEPTED (21)

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