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OVERVIEW

Dr. Hitzel graduated from the Georgetown University School of Medicine in 1984. He works in St. Petersburg, FL and 1 other location and specializes in Dentistry.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
Office cleanliness

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Hitzel's Rating
Patient Perspective
5.0 Explains conditions and treatments
5.0 Takes time to answer my questions
4.5 Provides follow-up as needed
Office Rating
Showing ratings for:
6658 1st Ave S, St. Petersburg, FL, 33707
n/a Average office wait time
5.0 Office cleanliness
3.0 Courteous staff
1.0 Scheduling flexibility
Champagne Dental Care
6658 1st Ave S
St. Petersburg, FL, 33707
2 REVIEWS
Showing 1-2 of 2 reviews
"STAY AWAY from Hitzel Dental. I was a super happy patient for 8 YEARS, and I was completely lied to by their unprofessional office staff. They will double/over charge you and will make several EXCUSES as to why they double charged you. Make sure to call SEVERAL times BEFORE your appointment to ensure they still carry your insurance or dental plan - they WILL NOT be forthcoming to tell you this info until it comes time to pay. Please know, I tried to reach out to Dr Hitzel directly (twice) before posting my negative review, as I would prefer to discuss solutions, rather than complaints. Unfortunately, my requests went unanswered from Dr Hitzel. Back Story: Back in 2014, I purchased either a groupon or living social deal which led me to this dentist office. I then purchased their "in house: LIFESTYLE dental plan" and later even turned down an employer dental plan as Hitzel wasn't "in network" and I wanted to continue going there. I'm not a high maintenance patient, just my routine cleanings ...
and x-rays. In 2020 I referred my fiancee to Hitzel, where he has been a patient for 3 years. Sounds like a local, great partnership right? In 2022: I was shocked when my fiance informed me of an incident he witnessed while in the waiting room: an office staff member being very rude and arguing with a patient regarding payment. (The one that was checking out members after their dental work.) Well, I'm not shocked anymore, as I was recently in this same position. The office staff member Kim double charged me at checkout. When I called back to inquire about the excessive charge, I was told SEVERAL different excuses to try and find something that would appease me. I personally had to report Hitzel Dental to my dental plan, as my dental plan was listed on Hitzel’s website AND Hitzel Dental was listed as a provider on the Dental plan website. I have been forced to find a new dentist and I recommend you find a different one as well. "
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  • June 22, 2022
"This was my first visit to this office and I was thoroughly pleased with the service & treatment I received. I was welcomed & given forms to fill out. The staff is very professional, I experienced no discomfort when the x-rays were taken. It was a pleasure to have Sam, the dental hygienist, clean my teeth - she was pleasant and explained the procedures. I have a follow up appointment for a crown. I am glad I switched to this practice."
  • October 7, 2020

LOCATIONS

6658 1st Ave S
St. Petersburg, FL, 33707
1330 S Belcher Rd
Clearwater, FL, 33764

SPECIALTIES

EDUCATION AND TRAINING

Dental School
Georgetown University School Of Medicine
Graduated 1984

DENTAL PLANS ACCEPTED (16)

SIMILAR PROVIDERS

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