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Cristine Klatt-Cromwell

Dr. Cristine Nicole Klatt-Cromwell, MD

Otolaryngology-Head & Neck Surgery

OVERVIEW

Dr. Klatt-Cromwell graduated from the University of Oklahoma Health Science Center,University of Oklahoma College of Medicine in 2011. She works in Saint Louis, MO and 4 other locations and specializes in Otolaryngology-Head & Neck Surgery. Dr. Klatt-Cromwell is affiliated with Saint Louis Children's Hospital.

PATIENT'S PERSPECTIVE

Courteous staff

Based on patient feedback.

RATINGS AND REVIEWS

Dr. Klatt-Cromwell's Rating
Patient Perspective
3.5 Explains conditions and treatments
3.5 Takes time to answer my questions
3.5 Provides follow-up as needed
Office Rating
Showing ratings for:
4921 Parkview Pl Ste 11A, Saint Louis, MO, 63110
n/a Average office wait time
3.0 Office cleanliness
4.0 Courteous staff
3.0 Scheduling flexibility
Washington University Physicians
4921 Parkview Pl Ste 11A
Saint Louis, MO, 63110
3 REVIEWS
Showing 1-3 of 3 reviews
"Rock star surgeon with compassion to boot and a great staff!! Hands down, Dr. Klatt-Cromwell is the best surgeon that I’ve ever had!! She is a a rock star surgeon!! I first saw Dr. Klatt-Cromwell in the first two weeks after I was raped three years ago. I had a serious sinus infection after I got really sick after the trauma. I was always getting sinus infections whenever I got sick from anything or even after allergies (I’m treated for allergies too). I've had more than six sinus surgeries over the years, so I have a lot of experience for this review (the first I've evern written). My first sinus surgery was by a bad surgeon. Then the rest had been by an amazing surgeon in this same practice, Dr. Thawley, who retired. He was kind of like the surgery god, but I’m telling you that Dr. Klatt-Cromwell is even better, which I never thought possible!! Please also know that I am *super* choosy on my medical providers (emphasis added). On my first visit with Dr. Klatt-Cromwell, I was, understandably, ...
a hot mess given the circumstances. She was measured, informative, compassionate, took time with me, answered my questions, educated me, showed great patience, didn’t take anything personally, etc. If you know surgeons in general, that is a huge combo to have in a surgeon! Dr. K-C then proceeded to get me better! We needed to hold off on surgery due to the PTSD. She got me through two years, prescribing meds as necessary to fight the recurring sinus infections. She did not pressure me to do the surgery, though she said it was the only way to fix the problem as two of my sinuses by my eyes were closed off. She stuck with me and showed incredible patience and understanding. Not many surgeons would be like that. I was finally ready in the fall of 2019 to do it. It took an incredible surgeon and staff to even get me to show up to the hospital and then to stay there and follow through due to the PTSD, so that’s saying a lot. I had to 100% trust her, and I did. I knew she was highly skilled. But on top of that her bedside manner is incredible! She is so intelligent and an extremely skilled surgeon! She is seriously a role model for life. I had to be put completely under for this surgery since it was right by my eyes, which was a major issue for me due to the PTSD from the rape. She and her staff were absolutely freaking incredible working through that with me, including the entire surgical team!! They even went so far as to get me an all-female surgical team. When they went to put me under in the surgery room (I was not pre-drugged by my choice), I started sobbing. They stopped everything! They waited until I stopped crying. Dr. K-C got up close to my face where I could really see her and told me that “we are going to get you through this.” Then as I quieted, they asked me again if they could put me under, I said yes, and they were right there with me until I was asleep. I will never forget that as long as I live. They were completely above and beyond any expectations. The nature of the flow of an operating room is all dictated by the surgeon because it is their OR – it was all the tone set by Dr. K-C. Surgery is necessarily an austere experience, but I’m telling you that this was like being surrounded by a circle of incredible women willing me to get through this and trying to help me get better. So, I not only was healed with my sinuses by an incredible surgeon and surgical team, but they helped heal my soul – literally! There are no words adequate. The surgery was short and everything went perfect - not at all surprised! I sent her and the team flowers in gratitude after, my experience was *that* incredible! I have had *zero* sinus infections since my surgery and my sinus headaches are a thing of the past!! I just had a nine month follow up appointment and everything is crystal clear in my sinuses! Having had so many sinus surgeries, now with three different surgeons, I can unequivocally say that Dr. Klatt-Cromwell is simply the b "
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  • July 23, 2020
"Best Doctor ever. After 8 sinus surgeries with others doctors she finally fixed the problem. Very professional and excellent to speak with, answers all questions. Never going any where else or recommending anyone else."
  • June 9, 2020
"Worst doctor ever, it took 5 mths to get to surgery, and when surgery came at bjc they screwed that up to. Still today I'm waiting on surgery. She never on time, you'll wait hours for her to get there. Her staff sucks they rude just like her "
  • March 1, 2020

LOCATIONS

Washington University School Of Medicine Ear Nose And Throat Center
4921 Parkview Pl Ste 11A
Saint Louis, MO, 63110
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:30 am - 4:30 pm
Tue8:30 am - 4:30 pm
Wed8:30 am - 4:30 pm
Thu8:30 am - 4:30 pm
Fri8:30 am - 4:30 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
660 S Euclid Ave
Saint Louis, MO, 63110
1 Barnes Jewish Hospital Plz
Saint Louis, MO, 63110
11133 Dunn Rd
Saint Louis, MO, 63136
Missouri Baptist Medical Center
3015 N Ballas Rd
Saint Louis, MO, 63131

PROCEDURES PERFORMED

EDUCATION AND TRAINING

Medical School
University Of Oklahoma College Of Medicine
Graduated 2011
University Of Oklahoma Health Science Center

INSURANCE PLANS ACCEPTED  (42)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • BCBS NC BlueOptions
  • BCBS NC Blue Select
  • Humana Choice POS
  • UHC Choice Plus POS
  • CIGNA PPO
  • Aetna Signature Administrators PPO
  • BCBS NC Blue Value
  • UHC Navigate POS
  • BCBS Blue Card PPO
  • UHC Compass HMO
  • Aetna Choice POS II
  • PHCS PPO
  • UHC Options PPO
  • CIGNA Open Access Plus
  • Aetna HMO
  • Humana ChoiceCare Network PPO
  • Aetna Managed Choice POS Open Access
  • Multiplan PPO
  • CIGNA HMO
  • UHC Navigate HMO
  • First Health PPO
  • Health Alliance PPO
  • CIGNA LocalPlus
  • Aexcel PPO
  • Connect Network - MO
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • UHC NAVIGATE PLUS POS
  • Cigna Connect Network - MO
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Aetna Savings Plus of IL OA Select
  • BCBS NC Blue Home with UNC Health Alliance
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • BCBS NC Blue Advantage/Options
  • Humana National POS
  • Aetna APCN Open Access Aetna Select
  • Aetna Open Access or HMO Plans
  • BCBS NC Healthy Blue

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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