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Colton Rich

Dr. Colton Brett Rich, DDS

Dentistry

OVERVIEW

Dr. Rich works in Orem, UT and specializes in Dentistry.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Rich's Rating
2 Ratings with 2 Reviews
Patient Perspective
5.0 Explains conditions and treatments
5.0 Takes time to answer my questions
5.0 Provides follow-up as needed
Office Rating
Showing ratings for:
165 S Orem Blvd, Orem, UT, 84058
n/a Average office wait time
3.0 Office cleanliness
3.0 Courteous staff
2.0 Scheduling flexibility
Frandsen Family Dentistry Pc
165 S Orem Blvd
Orem, UT, 84058
2 REVIEWS
Showing 1-2 of 2 reviews
"I recently went to a Frandsen dentist and saw Dr. Rich. offering Without touching my teeth and after reviewing the many x-rays he said I had three large cavities resulting in approx. $800 dollars of dental work. I wasn’t insanely impressed with the service so I decided I would get the work fulfilled somewhere else. When I went to my family dentist he said I had NO cavities. This dentist reviewed the x-rays from Frandsen and made his own and said that neither x-rays led him to believe there were ANY cavities not to mention $800 worth of cavities. In fact, drilling into my teeth would have done significantly more damage than good. I’m pretty trusting so I assumed maybe there was a mixup, but on calling their office the receptionist informed me that every dentist is different and acted like everyone gets to have different opinions on whether cavities are there. In fact, she even said that she could see based on the x-rays why he said I have cavities (which is confusing because I don’t think ...
she has a degree or is reviewing x-rays regularly…or maybe she is and that’s why they messed this up?) Then I talked to Dr. Rich who interrupted me when I was sharing my concerns and said "do you have a question for me" and confirmed that he still believed that I had multiple cavities based on the x-rays. My conversation with both of them reflected complete unprofessionalism when I was genuinely calling to try to see if something had gone wrong in the process. After having this experience I looked at their google reviews and found someone who had similar experiences just 3 weeks prior. I am grateful I have the resources and confidence to go somewhere else, but I’m honestly nervous for all the people they take advantage of. "
Read more
  • December 2, 2021
"Dr rich is amazing. I highly recommend. I don’t trust my family with anyone else. "
  • July 13, 2021

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