Dr. Friend graduated from the Des Moines University College of Osteopathic Medicine in 1994. He works in Spring Hill, FL and 6 other locations and specializes in Family Medicine. Dr. Friend is affiliated with Logansport Memorial Hospital.
RATINGS AND REVIEWS
Dr. Friend's Rating
41 Ratings with 1 Review
Patient Perspective
1.5 Explains conditions and treatments
1.5 Takes time to answer my questions
1.5 Provides follow-up as needed
Office Rating
Showing ratings for:
3480 Deltona Blvd, Spring Hill, FL, 34606
Access Health Care Physicians LLC
3480 Deltona Blvd, Spring Hill, FL, 34606
Logansport Family Health Care
1201 Michigan Ave Ste 270, Logansport, IN, 46947
Diane Marie Rogers Md
10718 Countryway Blvd, Tampa, FL, 33626
10051 5th St N Ste 200, St. Petersburg, FL, 33702
Bravera Health Spring Hill
10461 Quality Dr, Spring Hill, FL, 34609
13305 N 56th St, Tampa, FL, 33617
Access Health Care Physicians Llc
14690 Spring Hill Dr, Spring Hill, FL, 34609
n/a Average office wait time
4.0 Office cleanliness
1.0 Courteous staff
1.0 Scheduling flexibility
Access Health Care Physicians LLC
3480 Deltona Blvd
Spring Hill, FL, 34606
1 REVIEWS
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Patients' Perspective
Showing 1-1 of 1 review
"I chose Dr. Charles Friend D.O. as my PCP when I re-located from Tampa Fl to Spring Hill Fl. My first 2 appointments were rescheduled due to vacation. I was diagnosed with a sinus infection when I actually had bronchitis. Referrals were never received in a timely manner. Authorizations for my referrals required by my HMO were constantly delayed after finally receiving them. The office manager is extremely rude and is certainly not focused on patient care. The remaining front office staff are very young and inexperienced. I called for an office appointment and was asked by the young woman answering my call what the reason was and stated she would tell the dr and he would call me back. She called me back soon afterwards and told me the dr said to go to the ER. I questioned this, but was so alarmed that I actually went. My ER bill was declined by my ins company, the one and only denial of coverage that I have ever received in the 17 years that I have had my Humana policy. My request for ...reconsideration was also denied based on the information received from Dr Friend's office pertaining to the ER visit. I was left with an outstanding medical bill for the visit even though his office directed me to go there. I sincerely regret not researching this doctors patient reviews before choosing him. In the 9 months I was his patient, my care was not at all the level of quality care I have always had in the past. BEWARE !! Do your research ! "Read more