OVERVIEW

Dr. Prane works in O Fallon, IL and specializes in General Dentistry.

RATINGS AND REVIEWS

OVERALL RATING
DENTIST RATING
Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
How was your visit with Dr.Prane?
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OFFICE LOCATION RATING
Showing ratings for:
4945 Stone Falls Ctr Ste A, O Fallon, IL, 62269
Average office wait time
Office cleanliness
Courteous staff
Scheduling flexibility
William N Martin Dentistry
4945 Stone Falls Ctr Ste A
O Fallon, IL, 62269
"It is always a "pleasure" to come here! I feel confident in referring my friends, knowing they will be well cared for. The entire staff is attentive to your personal needs, and they are very patient when I ask detailed pricing and insurance questions. Why settle for less in quality dental care when you can have THE BEST? ;-D
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
"The two ladies at the front desk were both friendly and helpfull. The dental tec was very thorough and did a good job.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
"The two ladies at the front desk were both friendly and helpfull. The dental tec was very thorough and did a good job.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
"Every aspect of my appointment from scheduling the appointment, attending my cleaning visit, and check out was just amazing! They were very thorough with all of the Covid prevention measures in place. I truly am grateful for the friendly staff and positive atmosphere. It was a pleasure meeting Dr. Crane and her staff, and I will most certainly be back for my upcoming cleaning appointments and any future dental treatment.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
Carleigh Prane
CP
Response from Dr. Carleigh M. Prane
Thank you, Jessica! Feels so great to hear such feedback from our brand new patients! Looking forward to your next visit!
"This place is amazing, and so is the staff. From the time you enter, to the time you leave the entire experience is pleasant. Upon arrival, I had my temperature taken and took other precautions such as a disinfectant rinse and hand washing to keep everything clean and safe. They disinfected all the tools they used throughout the appointment. They are very friendly and informative on the procedure as they go. They also ensure to cover everything while you are there including xrays, cancer screenings, fluoride, etc. Highly recommend this dentist office. Can't find better customer service and health workers anywhere else around here!
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
Carleigh Prane
CP
Response from Dr. Carleigh M. Prane
Dear Delaney, we are so grateful to read your thoughtful recommendation! Yes, we have been investing in extra protocols and resources in making safety our top priority, and are extremely thrilled that our patients are noticing and feeling comfortable during this time! We look forward to seeing you and your sister back soon. Stay safe!
"I have to say I am so pleased to have been lead to this office by an advertisement in Money Saver! Your greeted by a happy person who you can tell likes her job. She is professional yet warm. She explains things as she hands paperwork to you and is quick to help you with insurance. I sat on their very comfortable furniture watching TV for about five minutes. I kid you not. FIVE minutes . Never had that short of a wait in any other Dental office I have ever been in, and I am Old!! The Technician who took me to The back was great at her job. She is Friendly, gentle and listens. When she had everything ready she let the Dentist know. Meeting the Dentist was not what I expected. I was greeted by a young woman who was pleasant and warm. She did her exam and we discussed the findings. She showed me my x-rays, actual pictures of my teeth and we talked about options. The visit was very pleasant. After talking over cost of the two treatment plans I was given the Choice to think about it. NO hard sells. I have to also to say I am blown away of the cost of their treatment. The cost is so SO much more affordable than I even was hoping for. I decided to stay with this Dental office and I am impressed not only with the Dentist and staff but the affordability.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
Carleigh Prane
CP
Response from Dr. Carleigh M. Prane
Thanks, DeeDee!! Your feedback makes us feel great. Happy Holidays from our entire team!
"There was no wait time. The dental hygienist, Rebecca, met me as I walked into the office and took me right away. The office staff were bright and friendly, greeting me as I entered the office. Over all I received outstanding service. Thank you
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
"Stone Falls Dental Care is exceptionally professional, friendly and attentive to the needs of their patients. It’s been a long time since I had dental care, and all my fears and anxiety vanished after my experience with Dr. Prane and her staff. I’m now looking forward to my next visit and completing the affordable plan tailored for me.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
"The hygienists were both pleasant and did their work quickly with minimal discomfort. It would have been great if the paperwork portion was also quick. I didn't want to listen to the details of the work three different times. The dentist and hygienist already explained the work needed, I only needed to know how much it would cost and schedule the next visit.
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
"The Kind and Amazing service does not compare... I appreciate the hospitality, patience and kindness of the staff and Dr. Prane
This review was submitted for the provider's practice, and may reference another provider within the practice."
  • September 30, 2020
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INSURANCE PLANS ACCEPTED

Please verify insurance information directly with your doctor’s office as it may change frequently.

LOCATIONS

4945 Stone Falls Ctr Ste A
O Fallon,IL,62269