Ms. Carla M. Darrow

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Family Medicine Nurse Practitioner

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Nlh Primary Care Center Speculator

2862 State Hwy Route 8, Speculator, NY, 12164

OVERVIEW

Ms. Darrow works in Speculator, NY and specializes in Family Medicine and Nurse Practitioner. Ms. Darrow is affiliated with Nathan Littauer Hospital.

PATIENT'S PERSPECTIVE

Explains conditions and treatments

Takes time to answer my questions

Provides follow-up as needed

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Carla Darrow's Rating

5 Ratings with 1 Review

Patient Perspective

4.0 Explains conditions and treatments

4.0 Takes time to answer my questions

4.5 Provides follow-up as needed

Office Rating

Showing ratings for:

n/a Average office wait time

2.0 Office cleanliness

2.0 Courteous staff

2.0 Scheduling flexibility

Nlh Primary Care Center Speculator

2862 State Hwy Route 8

Speculator, NY, 12164

1 REVIEWS

Showing 1-1 of 1 review

"Very nice front office staff at the Speculator, NY health center of which Carla Darrow is the head practitioner. However, I was billed for a test for my child that I did not approve. I was not told of the extra cost up front, nor asked permission for the test on my minor child, and received a surprise $300+ bill three weeks after the appointment. When I spoke with the Ms. Darrow on the phone, she was very curt and accused me of lying. Then she actually began to yell at me. Very unprofessional. I hung up the phone in tears. Although I am very upset about the bill (and believe that the office staff had no intentions of trying to pull one over on me -- it was an honest error on their part), I feel that I actually dodged a bullet by having this occur, as Ms. Darrow acted extremely unprofessionally when speaking to me about the issue. I would not want to entrust the healthcare of my loved ones to a person with such a high level of aggression and a low level of people skills, empathy, and compassion. ...