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OVERVIEW

Dr. Alexander graduated from the Suny Downstate Medical Center College of Medicine in 2007. He works in Palm Desert, CA and 2 other locations and specializes in Urology. Dr. Alexander is affiliated with Eisenhower Medical Center.

RATINGS AND REVIEWS

Dr. Alexander's Rating
8 Ratings with 3 Reviews
Patient Perspective
3.5 Explains conditions and treatments
3.0 Takes time to answer my questions
3.0 Provides follow-up as needed
Office Rating
Showing ratings for:
72650 Fred Waring Dr Ste 104, Palm Desert, CA, 92260
n/a Average office wait time
2.0 Office cleanliness
1.0 Courteous staff
1.0 Scheduling flexibility
Valley Urologic Medical Group
72650 Fred Waring Dr Ste 104
Palm Desert, CA, 92260
3 REVIEWS
Showing 1-3 of 3 reviews
"Dr. alexander was OK. However, the staff is deplorable! I see reading the other reviews I am not the only one with this observation. I would go somewhere else if I were you. You will only be frustrated and angry before you leave that office."
  • March 29, 2023
"Would give zero stars if possible. Office staff is horrible. Still waiting after three weeks for an appt to remove a kidney stone and the office staff does not return my voice mail messages or email. Unacceptable since Dr Alexander said this would be done on a priority basis and just as a matter of curtesy. Good luck if you get stuck going here. I’ve moved on. Dr needs to get a handle on his very unprofessional office. "
  • May 6, 2022
"I arrived at Bobby Alexander’s Urology practice at 1:00p for my appointment. Immediately in front of the waiting room window was an empty chair, in a 2nd chair to the left was an office assistant on the phone embroiled in a conversation. I craned my neck and tried to make eye contact with the her because I wanted to use the bathroom, but no luck. As I waited, I saw thru the waiting room window a nurse in the background slowly walking out of the break room. Relieved I thought I’d soon be greeted and allowed to relieve myself, however the nurse ignored me and turned into the practice's only bathroom - one just beyond the window. I continued to wait, it was now 1:10p. I rapped on the window to get the attention of the phone assistant, and I let her know I was crossing my legs, and needed a bathroom. She said she hadn’t seen me (which is impossible) and also that it wasn’t her job to talk to patients, and then she sort of rolled her eyes at the other chair - implying the person who's ...
job it was was missing. Just then a perky girl entered the waiting room and said “hi”. She was very sweet, apologized, and said she was late getting back from lunch. She suggested that since I’m having an exam I should pee in a cup for urinalysis. As this assistant led me into the back, the slow-moving nurse (finally) came out of the bathroom, and I was told to pee in a paper cup in the corner of the bathroom on a tray. Surprised (paper?!) I asked her if I heard right - she said “Yes, that’s what I’ve been told to have people do.” I said ok and reached for the only paper cup in the bathroom (like a small dixi cup next to a Sharpie) and picked it up. It had someone else’s cold urine in it. It had just been sitting there - (slow-moving nurse hadn’t noticed?) I corralled the office staff and let them know how much of a no-no this whole deal was, how I'd lost faith in the practice's competency - and told them I felt I was like a badly run McDonalds off the 10. The whole office staff apologized, and the sweet late-arriving assistant seemed embarrassed and said “I doesn’t normally work here”. I canceled my appointment and do not plan to return. Bobby, it's clear you could (and should) be managing your practice better. "
Read more
  • January 6, 2021

LOCATIONS

Valley Urologic Medical Group
72650 Fred Waring Dr Ste 104
Palm Desert,CA,92260
Tel: (760) 346-1133
Visit Website
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Eisenhower Medical Center
39000 Bob Hope Dr
Rancho Mirage,CA,92270
Tel: (760) 340-3911
Visit Website
Urologic Institute Of High Desert
18400 US Highway 18 Ste A
Apple Valley,CA,92307
Tel: (760) 242-3939
Visit Website
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted

CONDITIONS TREATED

PROCEDURES PERFORMED

SPECIALTIES

EDUCATION AND TRAINING

Medical School
Suny Downstate Medical Center College Of Medicine
Graduated 2007
Residency
New York Medical College

INSURANCE PLANS ACCEPTED (73)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Aetna Choice POS II
  • Aetna HMO
  • Blue Cross CA PPO Prudent Buyer Large Group
  • BCBS Blue Card PPO
  • Blue Cross CA California Care Large Group HMO
  • Blue Cross CA Select HMO
  • Blue Shield CA PPO
  • Health Net CA HMO Employer Group
  • Health Net CA PPO
  • UHC West SignatureValue Advantage HMO Value Network
  • First Health PPO
  • UHC Choice Plus POS
  • UHC Options PPO
  • Aetna Managed Choice POS Open Access
  • Health Net CA HMO SmartCare
  • UHC Navigate HMO
  • Blue Cross CA Priority Select HMO
  • Blue Shield CA Access Plus HMO
  • Blue Cross CA PPO Prudent Buyer Individual
  • Blue Cross CA PPO Prudent Buyer Small Group
  • Blue Cross CA Select Plus HMO
  • Molina Mrktplace CA
  • Aetna HMO Deductible Plan CA only
  • Blue Cross CA Advantage PPO Preferred DirectAccess Plus
  • Health Net CA HMO Whole Care Network
  • Blue Shield CA Trio ACO HMO
  • Blue Shield CA Bronze Full PPO 4500
  • Health Net CA CommunityCare Network HMO
  • Health Net CA Individual and Family PPO
  • Blue Shield CA Platinum Access+ HMO 25
  • CIGNA Southern CA Value
  • Health Net PureCare HSP Individual and Family Plans
  • Health Net PureCare One EPO Individual & Family Plan
  • BC CA California Care Small Group HMO
  • Aexcel PPO
  • Anthem Advantage HMO
  • Blue Shield CA Tandem PPO
  • Classic
  • Health Net CA HMO
  • Health Net CA HMO Excelcare
  • Health Net CA HMO Wholecare
  • Health Net SmartCare Network HMO Large Group
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • PPO/EPO Statewide
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • UHC Signature Value Focus
  • UHC SignatureValue Alliance
  • UHC SV Flex Tier 3
  • Health Net SmartCare Network HMO Small Group
  • Aetna AWH Southern CA HMO
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • BCBS AZ PPO/EPO Statewide
  • BCBS Pathway EPO
  • BCBS Pathway HMO
  • Blue Cross CA Anthem Advantage HMO
  • Blue Cross CA California Care Small Group HMO
  • HealthNet ExcelCare Small / Large Group
  • HealthNet HMO CommunityCare I&F
  • Medica Choice With UHC
  • Molina Marketplace CA
  • UHC SignatureValue Advantage HMO - CA
  • UHC SignatureValue HMO - CA
  • CIGNA PPO
  • CIGNA Open Access Plus
  • CIGNA HMO
  • Blue Cross CA Select PPO
  • Blue Shield CA Local Access Plus HMO
  • Blue Shield CA Access Plus Savenet
  • Aetna Basic HMO
  • Blue Shield CA Platinum Local Access + HMO 25

HOSPITAL AFFILIATIONS

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16 Years Experience
Accepting New Patients
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