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OVERVIEW

Dr. Versteeg works in Atlanta, GA and 1 other location and specializes in Psychology.

RATINGS AND REVIEWS

Dr. Versteeg's Rating
Patient Perspective
3.0 Explains conditions and treatments
3.0 Takes time to answer my questions
1.0 Provides follow-up as needed
Office Rating
Showing ratings for:
340 Boulevard NE, Atlanta, GA, 30312
n/a Average office wait time
1.0 Office cleanliness
1.0 Courteous staff
1.0 Scheduling flexibility
340 Boulevard NE
Atlanta, GA, 30312
2 REVIEWS
Showing 1-2 of 2 reviews
"Linda, the receptionist is rude, ghetto, and very unprofessional. Dr V needs to terminate her immediately. Not sure how she got the position or is keeping it, but other on various sites all have had the same exact experience with her. "
  • January 4, 2024
"Linda needs customer service training and a better understanding that she is the front line for Dr. Versteeg's operations and that her UNPROFESSIONALISM can and will destroy Dr. Versteeg's current business and prevent new business from seeking him out. My son and I deserve and apology. We cannot, in good faith, refer Dr. Versteeg's office to other members of our community. We will also communicate to the Professionals who referred us to him. The initial meeting with Dr. Versteeg was pleasant and informative. I was referred to that office to get an evaluation of my son and to have testing done for Autism. The testing was completed however, the ability to receive the results were to take over a month to get. When the date came for a SCHEDULED telephone appointment, I had to call the office ten minutes before the appointment because I did not receive the emailed test results as Linda, staff member/possible office manager said that I would. Linda was rude, disrespectful, unprofessional and ...
lacking in the customer service department. When I called she called me 'unprofessional" and I am the Consumer. Yes, I was bothered because Linda, the 'Professional' did not take care of me, the 'Client', in a professional manner. Linda blamed me for making other appointments, that required the test results, so close to the scheduled time that I was to have received the results from her office. Linda said, "It's not my fault you made those other appointments. You should've told me you were gonna do that." When I addressed Linda about her tone with me, Linda said, "You got problems!" Linda was also not concerned about my time. Linda did not make a courtesy call to me to confirm the appointment nor to say that my scheduled appointment would be delayed. Linda was very defensive and verbally combative. Linda told me that I had to wait for the patients in the office to be seen before I would get the results for my son, even though I had a previously scheduled appointment. Linda also said that that Dr. Versteeg doesn't like to keep his patients waiting. Really, so I and my son are not patients? I am confused. What Linda said to me was interpreted that it was okay that we had to wait several hours to get our results because we did not come in to the office. Linda did not even offer an approximate time that I would be called back. Linda said, "The doctor will call you some time today." "
Read more
  • April 7, 2020

LOCATIONS

340 Boulevard NE
Atlanta, GA, 30312
315 BOULEVARD NE STE 524
ATLANTA, GA, 30312
  • Medicaid Accepted
  • Medicaid Accepted

SPECIALTIES

INSURANCE PLANS ACCEPTED 

Please verify insurance information directly with your doctor's office as it may change frequently.

SIMILAR PROVIDERS

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