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FEATURED REVIEW

OVERVIEW

Dr. Chapman works in Newport News, VA and specializes in General Dentistry.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
Office cleanliness

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Chapman's Rating
105 Ratings with 104 Reviews
Patient Perspective
5.0 Explains conditions and treatments
5.0 Takes time to answer my questions
5.0 Provides follow-up as needed
Office Rating
Showing ratings for:
748 McGuire Pl Ste B, Newport News, VA, 23601
n/a Average office wait time
4.0 Office cleanliness
4.0 Courteous staff
4.0 Scheduling flexibility
Thimble Shoals Dental Center
748 McGuire Pl Ste B
Newport News, VA, 23601
104 REVIEWS
Showing 1-20 of 104 reviews
"I have been going to her for years. I have recommended her to my mother, stepfather, and husband. I am seen within a couple of minutes of the appointment. The hygienists have always been friendly and do their best to make me comfortable during appointments. Dr. Chapman is the sweetest! She listens to concerns and is thorough in her care. "
  • January 30, 2024
"Staff was very friendly and the dental hygienist did an excellent job cleaning my teeth. This was my first time going to Dr. Chapman the furniture was old and run down set very low to the ground. When I was called to come back to get my teeth cleaned the dental chair was torn. Unacceptable to sit in a dental chair that is torn. Trash had not been emptied. Room was not clean. My appointment was at 8am. Dr. Chapman, barley examined the inside of my mouth. I will not be returning. I will find another dentist. This office is in need of a serious maker over. "
  • October 9, 2023
"Great service and dental cleaning."
  • November 10, 2022
"I actually don't loath going to the dentist anymore. Dr Chapman takes the time to listen and answer all my questions. The assistants are also all very nice and make me feel comfortable and at ease. "
  • April 20, 2022
"This was my first visit and it was awesome.It was very informative on how to better take care of my teeth. From Dr Chapman , Malory, Crystal being on top of things. I am so excited about my new dental journey."
  • August 3, 2021
"Very impressed with staff and Dr Chapman. Professional and courteous "
  • July 29, 2021
"great!"
  • July 29, 2021
"Dr. Andrea Chapman's dental office experience is superb! "
  • July 22, 2021
"Great experience as always. Had an emergency and dropped by Dr. Chapman's office. Didn't realize I hadn't seen her since 2018. That was due in part to my Dental insurance company. However she still welcomed me back with opened arms and agreed to still be my dentist. Always the constant professional and her staff are definitely a reflection of her. Truly the epitome of "Great Customer Service ". Prayerfully the work that needed to be performed will be done in a timely manner and I can get back to life with a smile. Yes her service is worth driving from Richmond, VA to Newport News VA. "
  • July 19, 2021
"Professional "
  • July 16, 2021
"Everyone in the office is professional and I love the care taken during my appointment "
  • July 14, 2021
"Staff always pleasant, office extremely sanitary, techs are knowledgeable and provider puts you at ease before starting any procedure!! This group of professionals are Heaven sent!!"
  • July 13, 2021
"Wonderful "
  • July 13, 2021
"Friendly, fast and efficient. "
  • July 6, 2021
"Today I had my first appointment in some 18 months because of Covid. My experience was pleasant. I got to meet the new hygienist in the office her name was Malloy and she did a wonderful job. I’ve already scheduled a time for my next appointment. Dr Chapman also mentioned that there are some new things going on with the insurance companies. I may check into some other work to be done. Thank you Thimble Shoals Dentistry. "
  • June 22, 2021
"All staff were kind & professional during my first time visit! So glad to have found Thimble Shoals Dental Center. "
  • June 2, 2021
" I am glad to have Dr. Chapman as our family dentist. She is super nice, competent, and fair. We have been with them for a number years. Once she stopped me to ask how the stuff was behaving. Interestingly, I was not aware, but later on one of her folks had a bad day. This is expected that people are not always on their A game. The wonder is this amazing professional resolved a problem before I understood it was requiring her attention. Then we had other things come up and they resolved administratively problems with insurance, billings, and appointments. Communication is excellent. Staff is super. They are also very meticulous with regard to COVID protocols. They are safe, gentle, and try to attain perfection with every visit."
  • June 2, 2021
"Dr. A. Chapman is an awesome dentist! She knows how to take care of your dental needs. Her chair side manners will calm your anxieties & fears of a dental visit. Her staff is always kind. Thank you Dr. A. Chapman for being a phenomenal woman in dentistry! You’re simply the best!??"
  • May 26, 2021
"Dr. Chapman is extremely kind and sensitive to patients needs. She takes into account dental anxiety and does everything to put one at ease. All clinical staff are extremely professional. "
  • April 30, 2021
"Dr. Chapman and her staff are so knowledgeable and kind. They always take the time to answer any questions I have. Thank you for doing such a wonderful job! "
  • April 29, 2021

LOCATIONS

748 McGuire Pl Ste B
Newport News, VA, 23601

SPECIALTIES

DENTAL PLANS ACCEPTED (5)

This dentist accepts the following plans. This may include dental insurance as well as dental savings plans, an affordable alternative to dental insurance. With a dental savings plan, members can save 10-60% at the dentist. Click here to learn more.

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