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Erik Person

Dr. Erik B. Person, MD

Gastroenterology

FEATURED REVIEW

OVERVIEW

Dr. Person works in Athens, GA and specializes in Gastroenterology.

PATIENT'S PERSPECTIVE

Office cleanliness
Courteous staff
Scheduling flexibility

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Person's Rating
7 Ratings with 2 Reviews
Patient Perspective
3.5 Explains conditions and treatments
3.5 Takes time to answer my questions
3.5 Provides follow-up as needed
Office Rating
Showing ratings for:
340 North Milledge Avenue Suite B, Athens, GA, 30601
n/a Average office wait time
5.0 Office cleanliness
5.0 Courteous staff
5.0 Scheduling flexibility
340 North Milledge Avenue Suite B
Athens, GA, 30601
2 REVIEWS
Showing 1-2 of 2 reviews
"Very capable gastroenterologist. Answered all of my questions with the patience and tact of someone who cares deeply about his patients."
  • September 2, 2023
"Dr. Persons himself was fine but due to the experience in my review below he lost a patient. Dr. Persons if you read this you may want to reconsider your outside billling company. Beware - Dishonest Billing Office Practices. Spouse went for a colonoscopy/endoscopy and as he was being prepped I was told we had to pay $500 right then or they couldn't proceed with the procedure, said we hadn't met our deductible yet. Fine, I wasn't 100% sure if he had though I thought he was close since all this medical stuff had occurred with him very recently. After the prep he had to endure I didn't want him to be turned away. After the procedure I find out from my insurance co (not this business) that we shouldn't have been charged the $500 because they were paying 100%. He had met his deductible late the last month. So I start calling to request the overpayment back on the procedure. They say we can't because there are still claims unpaid, etc..mind you the procedure payment from insurance has already ...
reached them. My insurance rep called them herself and they said they had indeed gotten the $ for the procedure, but they had to receive the payment for the facility before they could release the money, and then it wouldn't happen automatically, we would have to call to request it. They don't "do refunds automatically. So, they would have kept my money had the insurance rep not told me I had overpaid??? The facility charge had nothing to do with procedure charge since they were billed separately and under a different company name as my insurance rep told them, but they said it was their policy. So we decided to just be patient and let that check get there, and then I would request it back. Done and over...right??? I called back, the check has been received for the facility so I said " well, then I would like to request the $500 credit back on his account". The billing office employee who is never pleasant and acts like you are inconveniencing her each time you call says “that’s not possible because he has an outstanding bill that has to be paid". What??? It was for the 15 minute telemedicine visit he had as a follow-up about the medication. So I say “if he stays a patient there we will never get the credit back” and she said” as long as there is a claim, no”. She denied they all had told me each time that after the facility check arrived that they would send it back. Never mentioning if he had another visit that made it null and void all over again. So now the situation is escalated, and I'm trying to talk to managers, owners etc, sending letters, faxes, and so on trying to make contact with the person that will make this right. As I told her I would post reviews all over media platforms and take the actions needed, legal and otherwise, to get this resolved. By the way this is actually illegal activity and I've already looked up the Federal mandate. Let's make this right and move forward. The ball's in your court Atlanta Gastro, the ball's in your court. ~ Sosensky "
Read more
  • July 24, 2020

LOCATIONS

340 North Milledge Avenue Suite B
Athens, GA, 30601
  • Accepting New Patients
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
340 North Milledge Avenue Suite A
Athens, GA, 30601
  • Accepting New Patients
Mon7:00 am - 4:00 pm
Tue7:00 am - 4:00 pm
Wed7:00 am - 4:00 pm
Thu7:00 am - 4:00 pm
Fri7:00 am - 4:00 pm
SatClosed
SunClosed
  • Accepting New Patients

SPECIALTIES

INSURANCE PLANS ACCEPTED 

Please verify insurance information directly with your doctor's office as it may change frequently.

SIMILAR PROVIDERS

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