Find Doctors and Dentists Near You
The location you tried did not return a result. Please enter a valid 5-digit Zip Code.

You can also search by physician, practice, or hospital name

Thomas Ortiz

Dr. Thomas Rafael Ortiz, MD

Family MedicineInternal Medicine

OVERVIEW

Dr. Ortiz graduated from the Rutgers New Jersey Medical School in 1981. He works in Newark, NJ and 4 other locations and specializes in Family Medicine and Internal Medicine.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Provides follow-up as needed
Office cleanliness

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Ortiz's Rating
28 Ratings
Patient Perspective
4.0 Explains conditions and treatments
4.0 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
465 Mount Prospect Ave, Newark, NJ, 07104
n/a Average office wait time
4.0 Office cleanliness
3.0 Courteous staff
4.0 Scheduling flexibility
Forest Hill Family Health Associates Pa
465 Mount Prospect Ave
Newark, NJ, 07104
"I went to Dr. Ortiz's office by appointment at 2:40 pm, a nurse came out and took my information. After waiting 40 minutes with temperatures of 80 or more degrees outside and without a place to sit. Finally they called me to sit inside. There I was waiting for another 30 minutes. Then they called me to the room around 3:10 to be seen by the doctor. 30,40, minutes an hour passed. I see that the nurse opens the door and I ask him when I'm going to be seen. Another hour passes, the time continues, I open the door and I see that people are leaving who came to see the same doctor after me. I ask the nurse why they were treated before me. He tells me no they came before you And it was not like that they came after. Another hour passed, I was waiting for the doctor from 3:10 pm to 5:55 pm. in the room. Finally she comes in and greets me and starts asking me a question and I'm so upset that I didn’t answer. Finally a answer and say I came for a routine check-up, give me the blood results that ...
I want to go. She sees that I am a bit upset and I explain why and the only answer she got was. I didn't know that you were in this room. I looked at the computer and I saw your photo I saw that you were registered but I thought you Didn’t came. And show me the computer saying look at all the people who I took care before you . I look at the computer and I saw 6 people before me. She say I didn’t know that you were in this room. I told The doctor how you didn't know I was in this room if when they took me to the room I saw you in the hallway and I greeted you and you saw me enter it. Then I tell her that I am going to change my doctor's office and that I am going to let Dr. Ortiz know on his page and I Will leave my review. There then she apologized not for her attending me late. She apologized for the nurse And comment that the nurse had been working there Just for a month. I told her One month please and he still haven't learned the basics. Now my question. If she saw me when I greeted her and when She look at the computer saw that I was check in. So who should be blamed for this mismanagement of order with the patients, her or the nurse. Answer me, Dr. Ortiz, you are aware of what your employees do in the office that you direct and the treatment that receptionists, nurses and doctors give to their patients. Pay more attention otherwise they will be many more patient than we leave that office. "
Read more
  • August 21, 2020

LOCATIONS

465 Mount Prospect Ave
Newark, NJ, 07104
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon9:00 am - 5:30 pm
Tue9:00 am - 5:30 pm
Wed9:00 am - 5:30 pm
Thu9:00 am - 5:30 pm
Fri9:00 am - 5:30 pm
Sat9:00 am - 12:00 pm
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
111 Central Ave
Newark, NJ, 07102
150 Bergen St
Newark, NJ, 07103
268 Dr Martin Luther King Jr Blvd
Newark, NJ, 07102

CONDITIONS TREATED

View more

PROCEDURES PERFORMED

EDUCATION AND TRAINING

Medical School
Rutgers New Jersey Medical School
Graduated 1981
Residency
Mountainside Hospital

INSURANCE PLANS ACCEPTED  (90)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • QualCare PPO
  • Oxford Freedom
  • BCBS MA Blue Care Elect PPO
  • Aetna Managed Choice POS Open Access
  • UHC Options PPO
  • Horizon PPO
  • BCBS Blue Card PPO
  • CIGNA Open Access Plus
  • Horizon OMNIA
  • QualCare HMO
  • Oxford Liberty
  • UHC Navigate POS
  • UHC Choice Plus POS
  • Aetna Choice POS II
  • CIGNA PPO
  • Aetna Signature Administrators PPO
  • Empire PPO
  • Horizon HMO
  • Empire Prism EPO Blue Priority
  • UHC Navigate HMO
  • Horizon Direct Access
  • CIGNA HMO
  • Horizon POS
  • Horizon Advantage EPO
  • Highmark Community Blue PPO
  • Empire Blue Priority EPO
  • Horizon BCBS OMNIA - TIER1
  • Aetna Select
  • Aetna Elect Choice EPO
  • BCBS PPO
  • Aexcel PPO
  • PPO
  • Empire Blue Priority NY
  • Oscar Circle
  • Oscar Circle Plus
  • Savings Plus of Metro NY
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna AWH NJ Choice POS II MultiTier
  • Aetna AWH NJ Choice POS II MultiTier - Maximum Savings
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Aetna Premier Care Network APCN Choice POS II OAMC
  • Aetna Savings Plus of Metro NY
  • BCBS WNY PPO
  • BCBSA Blue Card High Performance Network
  • BCBSA High Performance Network - Tiered
  • Blue Shield NE NY PPO 6000 Series
  • Highmark BCBS PPO
  • Horizon BCBS Direct Access
  • Horizon BCBS HMO
  • Horizon BCBS OMNIA
  • Horizon BCBS POS
  • Horizon BCBS PPO
  • Horizon BCBSNJ Managed Care Network
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • MagnaCare PPO
  • Medica Choice With UHC
  • MVP Health Plan EPO/PPO
  • Amerihealth Regional Preferred
  • AmeriHealth Advantage
  • Amerihealth Hospital Advantage
  • AmeriHealth Local Value EPO
  • AmeriHealth Local Value HMO
  • AmeriHealth Local Value Network POS+
  • AmeriHealth Preferred HMO
  • AmeriHealth Regional Preferred POS+
  • Highmark BCBS Community Blue PPO
  • Highmark BCBS PPOBlue
  • Highmark BCBS Blue High Performance Network
  • Aetna HMO
  • Harvard Pilgrim PPO
  • IBC Keystone HMO POS
  • Humana Choice POS
  • Highmark BCBS Community Blue Flex PPO
  • Excellus BCBS SimplyBlue/SimplyBlue Plus
  • Emblem Health HIP Prime HMO
  • Excellus BCBS BluePPO HSA
  • Highmark BCBS my Blue Access EPO
  • Aetna AWH NJ Choice POS II
  • Aetna AWH NJ Open Access Managed Choice
  • Aetna CVS Health New Jersey
  • Aetna Savings Plus of New Jersey Choice POS II
  • Ambetter NJ-Bronze Silver Gold 2023
  • Highmark BCBS Performance Blue
  • IBC Personal Choice Tiered
  • IBC Personal Choice PPO
  • Oscar NJ Exchange
View more

SIMILAR PROVIDERS

Data Transparency and Trust: Understanding WebMD Doctor Listings and Reviews

We know that finding the right doctor or provider is important to your health. That’s why we want to ensure you have confidence in the provider profiles and listings you see on WebMD Care. Our provider data is sourced from the physicians themselves as well as publicly available databases. Any doctor or provider who claims their profile by verifying themselves can update their information and provide additional data on their specialties, education, accepted insurances, conditions they treat, and procedures they perform.

All the physician and provider reviews on WebMD Care are provided by users just like you. Knowing these reviews provide insight into how other patients feel about a doctor, we maintain internal policies and protocols to ensure the quality and accuracy of all reviews. Providers are not able to remove or modify reviews on their own. Reviews can only be removed after an internal review by our customer service team.

We value your input and encourage you to reach out to our support team if you encounter any issues.