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Susan Mackinnon

Dr. Susan Elizabeth Mackinnon, MD

Hand SurgeryNeurological SurgeryPlastic Surgery

OVERVIEW

Dr. Mackinnon specializes in peripheral nerve surgery, plastic and reconstructive surgery, and nerve transplantation. Recognized as a 'Best Doctor' in the August 2008 issue of St. Louis Magazine.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions
Office cleanliness
Courteous staff

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Mackinnon's Rating
51 Ratings with 1 Review
Patient Perspective
4.0 Explains conditions and treatments
4.0 Takes time to answer my questions
3.5 Provides follow-up as needed
Office Rating
Showing ratings for:
4921 Parkview Pl Ste 6G, St. Louis, MO, 63110
n/a Average office wait time
4.0 Office cleanliness
5.0 Courteous staff
5.0 Scheduling flexibility
Washington University Physicians
4921 Parkview Pl Ste 6G
St. Louis, MO, 63110
1 REVIEWS
Showing 1-1 of 1 review
"I watched Dr Mackinnon's video of the Saphenous nerve surgery and found it amazing and lifted my spirits with hope until I had to communicate with her staff. Staff was not helpful, and nurse Amy was rude. I sent my surgical reports as requested. I had to follow up several times being completely ignored. Finally nurse Amy spoke to me after relentless attempts. Nurse Amy said, Dr Mackinnon had nothing she could offer me at the present time. I asked why, what do I need to qualify. Same answer, Dr Mackinnon has nothing to offer at the present time. She said they worked off referrals, I asked if she would like like to speak with my primary, Amy said Yes. I provided her my primary physicians number. She said they would be in touch. I waited weeks, and called and left messages, no return call. Amy never tried to call as promised. My primary was kind enough and took the time from her busy day to call Dr Mackinnon, she was placed on hold for a half hour, finally spoke with Amy who gave ...
my doctor the same vague answer. My doctor tried several different questions about this saphenous nerve surgery and was repeatedly told from nurse Amy, Dr Mackinnon has nothing to offer me at this time. Obviously the referral was executed from me and e from my primary physician only to be slighted by the nurse. Obviously I thought this saphenous nerve surgery might help me from chronic horrific pain. My primary found it interesting and made the effort to communicate with Dr McKinnon, only to be met with dissension or unprofessional behavior IMO. My primary said, she understood my frustrations with the office staff. We never had the opportunity to discuss what posed to be help for a difficult situation ?? "
Read more
  • August 2, 2021

LOCATIONS

Washington University Plastic And Reconstructive Surgeons
4921 Parkview Pl Ste 6G
St. Louis, MO, 63110
Mon8:00 am - 4:30 pm
Tue8:00 am - 4:30 pm
Wed8:00 am - 4:30 pm
Thu8:00 am - 4:30 pm
Fri8:00 am - 4:30 pm
SatClosed
SunClosed
4901 Forest Park Ave Ste 420
St. Louis, MO, 63108
  • Accepting New Patients
  • Medicare Accepted
Mon8:00 am - 4:00 pm
Tue8:00 am - 4:00 pm
Wed8:00 am - 4:00 pm
Thu8:00 am - 4:00 pm
Fri8:00 am - 4:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
Marine Park Cardiology
2270 Kimball St Ste 210
Brooklyn, NY, 11234
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Marine Park Cardiology
9021 Seaview Ave
Brooklyn, NY, 11236
4921 Parkview Pl
St. Louis, MO, 63110

PROCEDURES PERFORMED

EDUCATION AND TRAINING

Medical School
Queens Univ Fac Of Med
Graduated 1975

INSURANCE PLANS ACCEPTED  (46)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Multiplan PPO
  • Aetna HMO
  • CIGNA Open Access Plus
  • Aetna Choice POS II
  • UHC Navigate POS
  • Aetna Signature Administrators PPO
  • PHCS PPO
  • CIGNA LocalPlus
  • Cigna MISSOURI NET - NET POS Seamless
  • UHC Navigate HMO
  • CIGNA PPO
  • Anthem Blue Access PPO
  • HealthLink PPO
  • CIGNA HMO
  • Aetna Managed Choice POS Open Access
  • Cigna Connect Network - MO
  • Anthem MO Blue Preferred Options
  • UHC Choice Plus POS
  • First Health PPO
  • UHC Options PPO
  • BCBS Blue Card PPO
  • BCBS KC Preferred Care Blue PPO
  • Health Alliance PPO
  • Aexcel PPO
  • Blue Choice Preferred Care
  • Connect Network - MO
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Aetna Savings Plus of IL OA Select
  • BCBS Blue Select Plus with Spira Care
  • BCBS IL Blue Print PPO
  • BCBS KC BlueSelect
  • BCBS KC BlueSelect Plus
  • BCBS KS Blue Choice Preferred Care
  • Medica Choice With UHC
  • Anthem Alliance EPO
  • BCBS KC SolutionsCAP
  • BCBS KS Blue Choice
  • BCBS IL PPO
  • Anthem Blue Preferred Plus POS
  • Aetna KC Region Preferred Elect Choice EPO OA
  • BCBS Blue Choice Preferred PPO
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HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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