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SN

Dr. Shannon Donell Nelson, MD

Internal Medicine

OVERVIEW

Dr. Nelson graduated from the University of Arkansas For Medical Sciences College of Medicine in 2005. He works in Lithia Springs, GA and specializes in Internal Medicine.

PATIENT'S PERSPECTIVE

Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Nelson's Rating
43 Ratings with 9 Reviews
Patient Perspective
3.0 Explains conditions and treatments
4.0 Takes time to answer my questions
4.0 Provides follow-up as needed
Office Rating
Showing ratings for:
939 Bob Arnold Blvd Ste F, Lithia Springs, GA, 30122
n/a Average office wait time
3.0 Office cleanliness
3.0 Courteous staff
3.0 Scheduling flexibility
Internal Medicine Associates Of West Atlanta Pc
939 Bob Arnold Blvd Ste F
Lithia Springs, GA, 30122
9 REVIEWS
Showing 1-9 of 9 reviews
"initially went to see Dr. Shannon Nelson as a new patient for my annual physical, back in December. I have great insurance with my job that covers annual physicals and other preventative care. The visit went well but I had to go to another facility to get lab work done. This was a first for me seeing as though I usually get everything done with my Primary Care Provider. I went to get the labs done the same day after my visit at the doctor's office. Upon arriving at the Labcorp office, I had to give a credit card to pay for the labs separate from the office visit. This was an order called in by Dr. Nelson so I figured it was captured on my insurance. That wasn't the case! The lab results arrived to me, via the Labcorp app, several days before l got any communication from. The doctors office. I was then told I could come in to have the results explained but that there would be a fee. Huh? I passed on that option since I had already gotten the results and looked up everything on my own. I ...
was ultimately charged for the labs, the initial patient visit, the annual physical and now they are saying I owe them more money? How is that even possible when annual physicals are covered by insurance? I just feel like I'm being nickel and dime'd at this point and won't be making a return visit to this office. I tried to become a valued customer of this facility but it seems that they only value billing patients, not their health/wellness. Unfortunate! "
Read more
  • March 15, 2024
"I visited Dr. Nelson's office a couple of weeks ago. I asked some follow up questions about my health, and he raised his voice, saying that I was questioning his authority. He over and over mentioned his extensive medical training, told me repeatedly no one has ever doubted him like this, etc. I was actually scared to be in the office with him. I left, shakily, and went home to write a review on Zocdoc so I could possibly spare someone else this bad experience. He read my review and sent me an official "dismissal" letter, saying that I was discharged from his practice. I wrote him an email back, explaining that patients are allowed to write reviews about providers, and that his behavior was unacceptable. He wrote me back "You are rude and lack class." Y'all... do not go to this doctor. He is arrogant, misogynistic, and so unprofessional."
  • February 1, 2024
"This is the worst doctor I have ever seen. He’s incredibly arrogant and won’t listen to anything you have to say. I think he just likes to hear himself talk and brag about how he did on his boards and that he’s the “ doctors doctor” ….Even the way he talked to the girl upfront was just so demeaning…..I’m just so happy I found a new doctor. "
  • February 27, 2023
" "
  • February 21, 2023
"I think Dr. Nelson genuinely cares about his patients. He is extremely courteous and helpful. He knew I was stressed out about my lab results, so he called me in his off hours to go over them. I am a 38 year old women who recently got pregnant by heeding his advice about seeking additional help and he was spot on. He said I did not need IVF, but probably just a little medication help. He also insisted I take a prenatal vitamin with Folic Acid above the standard, and as I read this advice may help my baby avoid not only the standard neurological problems but Down syndrome as well. He has told me “family first” and I believe he lives by this view. I think he has a great bedside manner and I trust him ?? percent with my family’s health. "
  • September 21, 2022
"Terrible experience "
  • June 23, 2022
"Dr. Nelson lacks responsiveness to his patients. After my first and only visit. I tried to get bloodwork results, making several phone calls and emails, to no avail. The only staff member answering the phone,mentioned contact the lab directly. Dr. Nelson responded one month later, by email regarding the test results. I called & emailed to get clarification of the test results. Dr. Nelson never returned the phone call(s) or emailed a response. The office staff member called to schedule a follow up appointment. I cancelled the appointment and please note below the email from Dr. Nelson. “As of today’s date, you have been officially discharged from the practice. You have been non-compliant with follow-up and you have missed/cancelled/rescheduled numerous appointments. You will have 30 days to find another PCP”. Regards, Shannon D. Nelson, M.D. Diplomate of the American Board of Internal Medicine Owner, President & CEO Internal Medicine Associates of West Atlanta, PC "
  • April 28, 2022
"Be sure to check your bill. I went in for a physical and my insurance was billed for conditions that weren't discussed nor have I ever heard of. "
  • April 27, 2022
"Nice guy but didn't hear me. Staff is unresponsive."
  • September 28, 2021

LOCATIONS

Internal Medicine Associates Of West Atlanta Pc
939 Bob Arnold Blvd Ste F
Lithia Springs, GA, 30122
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:30 am - 2:30 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Internal Medicine Associates Of West Atlanta Pc
3193 HOWELL MILL RD NW STE 225
ATLANTA, GA, 30327
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:30 am - 5:30 pm
Tue8:30 am - 5:30 pm
Wed8:30 am - 5:30 pm
Thu8:30 am - 5:30 pm
Fri8:30 am - 2:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
3651 Wheeler Rd
Augusta, GA, 30909

SPECIALTIES

EDUCATION AND TRAINING

Medical School
University Of Arkansas For Medical Sciences College Of Medicine
Graduated 2005

INSURANCE PLANS ACCEPTED  (47)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • UHC Navigate HMO
  • BCBS GA Blue Choice HMO
  • CIGNA LocalPlus
  • UHC Choice Plus POS
  • Coventry CoventryOne - GA
  • First Health PPO
  • Humana Choice POS
  • CIGNA PPO
  • Aetna HMO
  • Humana National POS
  • BCBS GA Pathway X Enhanced POS
  • BCBS GA Pathway X Ind Direct Access
  • UHC Options PPO
  • CIGNA Open Access Plus
  • Anthem Blue Open Access POS Alternate Network
  • Aetna Managed Choice POS Open Access
  • Aetna Signature Administrators PPO
  • Humana ChoiceCare Network PPO
  • BCBS GA BlueChoice Option POS
  • BCBS GA Blue Open Access POS
  • BCBS Blue Card PPO
  • BCBS GA Blue Choice PPO
  • CIGNA HMO
  • UHC Navigate POS
  • Aetna Choice POS II
  • Aexcel PPO
  • Blue Open Access POS Plus - GA
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Pathway X HMO
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Anthem Pathway X Guided Access HMO
  • BCBS GA Anthem Pathway X Guided Access Tiered
  • BCBS TN Blue Network P
  • CareSource Georgia
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • Oscar GA Employee Cigna + Oscar LocalPlus
  • Oscar GA Employee Cigna + Oscar Open Access Plus
  • Ambetter GA
  • BCBS GA Pathway HMO
  • Humana HMO Premier
  • Humana Preferred PPO
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