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Robert Huang

Dr. Robert Pochen Huang, MD

Pediatric Orthopedic SurgeryOrthopedic Spine Surgery

OVERVIEW

Pediatric and adolescent spinal deformities, Early Onset Scoliosis, Thoracic Insufficiency Syndrome.

PATIENT'S PERSPECTIVE

Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Huang's Rating
15 Ratings with 1 Review
Patient Perspective
3.5 Explains conditions and treatments
4.5 Takes time to answer my questions
4.5 Provides follow-up as needed
Office Rating
Showing ratings for:
710 Hospital Dr, Crestview, FL, 32539
n/a Average office wait time
2.0 Office cleanliness
1.0 Courteous staff
1.0 Scheduling flexibility
Children’s Orthopaedic Institute of Northwest Florida — by appointment only
710 Hospital Dr
Crestview, FL, 32539
1 REVIEWS
Showing 1-1 of 1 review
"Today, I find myself compelled to share a deeply disturbing experience that has left me reeling from the total lack of compassion, professionalism, and basic human decency at Children's Orthopedic Institute. We scheduled an appointment with this facility for our son, who recently suffered a hand injury and potential hairline fracture. Despite the staff's rudeness during the booking process, we prioritized our son's immediate need and took the appointment. Our ordeal began this morning when we arrived at the facility at approximately 8:30am. The entrance to the building features a heavy, metal and glass door with a slow-closing mechanism, which, as we discovered, was malfunctioning. With no prior warning or signage to inform us, the door slammed into my back. As someone with existing back injuries, this incident was not just painful but potentially harmful. When my spouse approached the secretary, Karen Hansen (a name she initially refused to give), about the incident, her reaction was ...
far from professional. Instead of showing concern or empathy, she laughed. It became clear to us that she was well aware of the broken door, yet had done nothing to address it or warn incoming patients. At this point, I started recording the interaction on my cell phone, as it was clear we were dealing with a systemic lack of concern and professionalism. Our situation took a turn for the worse when Ms. Hansen attempted to snatch my phone away, seemingly to prevent me from documenting her behavior. Following this, she unilaterally decided to cancel our son's appointment and flatly refused to attend to us. Despite the physical pain and emotional distress caused by this incident, I attempted to reach out to the office multiple times, only to be persistently hung up on. It seems the management is just as disinterested in addressing this incident as their staff member was. I called the Pensacola police department to the scene to report the incident, as it involved a physical injury caused by their broken door. Children's Orthopedic Institute's behavior today showed a complete lack of empathy and care for their patients. We sought their services out of concern for our son's health, only to be met with rudeness, laughter at our plight, and ultimately a refusal of service. This experience was deeply distressing and far from what anyone should expect when seeking medical assistance. I am sharing our story to warn other potential patients about the unacceptable behavior at this facility. One visits a medical institution with the hope of healing, comfort, and professional care. Unfortunately, our experience at Children's Orthopedic Institute was the exact opposite. I sincerely hope no other family has to go through the ordeal we experienced today. The lack of empathy and professionalism we encountered is not just disturbing; it is dangerous "
Read more
  • May 20, 2023

LOCATIONS

710 Hospital Dr
Crestview, FL, 32539
  • Accepting New Patients
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
4700 Bayou Blvd Bldg 1C
Pensacola, FL, 32503
  • Accepting New Patients
  • Medicaid Accepted
  • Accepting New Patients
  • Medicaid Accepted

EDUCATION AND TRAINING

Medical School
School Of Medicine At Stony Brook University Medical Center
Graduated 1995
Suny Health Sciences Cent

INSURANCE PLANS ACCEPTED  (34)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • UHC Navigate POS
  • Aetna Choice POS II
  • Multiplan PPO
  • First Health PPO
  • UHC Choice Plus POS
  • Anthem MO Blue Preferred Options
  • CIGNA PPO
  • Neighborhood Health Partnership Commercial
  • CIGNA Open Access Plus
  • Coventry FL Carelink HMO
  • UHC Options PPO
  • CIGNA HMO
  • Aetna Managed Choice POS Open Access
  • UHC Navigate HMO
  • BCBS Blue Card PPO
  • UHC Compass HMO
  • Coventry FL Employer Group HMO Open Access
  • PHCS PPO
  • Coventry FL Employer Group PPO
  • Aetna Signature Administrators PPO
  • Cigna MISSOURI NET - NET POS Seamless
  • Florida Blue BlueCare HMO
  • BCBS KC Preferred Care Blue PPO
  • Anthem Blue Preferred HMO
  • Florida Blue BlueSelect
  • Anthem Blue Preferred Plus POS
  • Florida Blue BlueOptions
  • Ambetter Superior Health Plan
  • BCBS FL Blue Choice
  • Blue Choice Preferred Care
  • FL Ambetter
  • Florida Blue SimplyBlue
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • UHC NAVIGATE PLUS POS
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HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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