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Orchid Ghaffari

Dr. Orchid E. Ghaffari, MD

Pediatrics

OVERVIEW

Dr. Ghaffari graduated from the Albert Einstein College of Medicine of Yeshiva University in 1998. She works in Los Altos, CA and specializes in Pediatrics. Dr. Ghaffari is affiliated with Mills Peninsula Health Services.

PATIENT'S PERSPECTIVE

Office cleanliness
Courteous staff
Scheduling flexibility

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Ghaffari's Rating
8 Ratings with 1 Review
Patient Perspective
2.0 Explains conditions and treatments
3.0 Takes time to answer my questions
2.5 Provides follow-up as needed
Office Rating
Showing ratings for:
370 Distel Cir, Los Altos, CA, 94022
n/a Average office wait time
4.0 Office cleanliness
4.0 Courteous staff
4.0 Scheduling flexibility
Palo Alto Medical Foundation
370 Distel Cir
Los Altos, CA, 94022
1 REVIEWS
Showing 1-1 of 1 review
"Dr Ghaffari was my son’s pediatrician from birth-2.5 years. She was knowledgeable, providing helpful answers to our questions. However, we usually felt rushed during our visits and had to go though our list of questions very fast so she “can get to her next patient”! She never gave our son stickers or other fun stuff either. But I was ok with all of that as I could ask her some questions on the app and my son was still too young to be bothered by lack of personal connection to his doctor. However, her behavior during our 2.5 year old checkup visit was unacceptable. My son had a chronic cough, he has been getting sick from daycare at least once a month in the past 6 months, always with the same exact symptoms of congestion and a cough. Dr Ghaffari herself had seen him over video visits multiple times and had assured us the cough is due to congestion and nothing to worry about. Despite that, we have always tested him for COVID (poor baby ??), and of course it was always negative. Our ...
checkup appointment was at 8:45am and I realized my son’s cough had got a little bit worse when he woke up that morning. But it was nothing close to a concern for me as I had seen worse colds at least 6-7 times before. So I decided to still take him to his appointment. We got there 3 min late (at 8:48am). The front desk did check us in and my son coughed right there. I asked the lady what to do as he doesn’t accept wearing a mask (because come on you can’t expect a 2 year old to always cooperate). She just said I can cover his mouth when he coughs. So we went on to the doctor. As she started chatting, my son made another cough. This was the moment she became a completely different person! She rushed out of the office and came back with a gown, a face shield, goggles, a different mask, etc. Then she started talking to me in a very disrespectful and condescending manner, saying why we were there when my son is coughing and not wearing a mask, etc. I was in utter shock. She said “I’m gonna examine him, but we will talk more on the phone”. I felt so disrespected I didn’t want to be there even one more minute, so I told her “you don’t need to examine him, I’m gonna take him home and we’ll make another appointment”. I dressed him up and left. Later on that day, she sent a message trying to explain her behavior based on their protocols, etc, but it was all excuses and no apology as she even tried to attribute her behavior to us being late “on several occasions”! I just couldn’t take it anymore. I’ve been dealing with her rushing us every time and I’ve been ok waiting for her to come to the room, but now she was offended that we we were 3 min late (when her front desk wasn’t)? How come the patient’s time is not important to her, but her own time is so valuable? That day I realized she’s rude, entitled, and can be very unprofessional. As a working mom, I always understand if people are 5-10 min late. And under no circumstances I allow myself to speak this disrespectfully. As for my son, of course his COVID test came back negative this time too. I found another pediatrician for him who turned out to be pretty good and not rushing us and respectful as well. ?? "
Read more
  • September 25, 2021

LOCATIONS

Sutter Health Palo Alto Medical Foundation Los Altos Center
370 Distel Cir
Los Altos, CA, 94022
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon7:30 am - 6:00 pm
Tue7:30 am - 6:00 pm
Wed7:30 am - 6:00 pm
Thu7:30 am - 6:00 pm
Fri7:30 am - 6:00 pm
Sat8:00 am - 12:00 pm
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted

SPECIALTIES

EDUCATION AND TRAINING

Medical School
Albert Einstein College Of Medicine Of Yeshiva University
Graduated 1998
Residency
University Of California At Davis

INSURANCE PLANS ACCEPTED  (55)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • UHC West SignatureValue Alliance
  • Blue Cross CA PPO Prudent Buyer Large Group
  • Blue Cross CA PPO Prudent Buyer Individual
  • CIGNA HMO
  • Health Net CA PPO
  • Blue Shield CA Platinum Access+ HMO 25
  • PHCS PPO
  • Blue Shield CA Access Plus HMO
  • Aetna HMO Deductible Plan CA only
  • UHC West SignatureValue HMO
  • Blue Cross CA California Care Large Group HMO
  • UHC Choice Plus POS
  • Blue Shield CA Silver 70 PPO
  • BCBS Blue Card PPO
  • BS CA Platinum 90 PPO
  • Humana Choice POS
  • Health Net CA HMO Employer Group
  • CIGNA Open Access Plus
  • Aetna HMO
  • Aetna Choice POS II
  • Blue Cross CA PPO Prudent Buyer Small Group
  • CIGNA PPO
  • Blue Shield CA Bronze 60 PPO SHOP
  • Aetna Signature Administrators PPO
  • Blue Cross CA Select Plus HMO
  • Health Net CA Individual and Family PPO
  • UHC Options PPO
  • Aetna Managed Choice POS Open Access
  • Multiplan PPO
  • Blue Shield CA PPO
  • Blue Shield CA Bronze Full PPO 4500
  • Blue Cross CA Advantage PPO Preferred DirectAccess Plus
  • Humana National POS
  • Aexcel PPO
  • Anthem Advantage HMO
  • Health Net CA HMO
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • UHC Nexus Open Access
  • UHC SignatureValue Alliance
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • BCBS Pathway EPO
  • BCBSA Blue Card High Performance Network
  • Blue Cross CA Anthem Advantage HMO
  • Blue Shield CA Platinum 90 PPO
  • Blue Shield of CA 2021 I&F PPO Plan
  • Humana / ChoiceCare Network PPO
  • Medica Choice With UHC
  • Oscar Northern CA Cigna + Oscar Open Access Plus
  • UHC SignatureValue HMO - CA
  • Blue Cross CA California Care Small Group HMO
  • Oscar CA Cigna + Oscar Open Access Plus
  • Blue Cross CA Anthem High Performance Network
  • Blue Cross CA Pathway EPO
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HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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