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LB

Dr. Laurence Robert Bower, MD

Neurology

OVERVIEW

Dr. Bower practices Adult Neurology in New Braunfels and in Boerne, Texas. In New Braunfels we also have Sarah Gaylord, F.N.P. on staff to see existing patients.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Bower's Rating
39 Ratings with 8 Reviews
Patient Perspective
4.0 Explains conditions and treatments
4.0 Takes time to answer my questions
3.5 Provides follow-up as needed
Office Rating
Showing ratings for:
128 W Bandera Rd Ste 4, Boerne, TX, 78006
n/a Average office wait time
3.0 Office cleanliness
3.0 Courteous staff
3.0 Scheduling flexibility
Bower Laurence R Iii Office
128 W Bandera Rd Ste 4
Boerne, TX, 78006
8 REVIEWS
Showing 1-8 of 8 reviews
"Don't waste your precious time and money! I spent $950 on MRI's that were according to my spine surgeon "trash and garbage". My doctor was very disgusted and told us to ask for a refund. I called MRI Now, before leaving my doctor's office and told Maritza I needed a refund because the images cannot be used and I wanted to speak to the manager. I have never received a call back. At Dr. Bower's new location, the place was chaotic and I was told I would have to change behind a door because they were not set-up, yet. Why try to service customers when you are a mess?! The MRI's were never sent to my ordering doctor's office. We frantically had to call MRI Now to try to get the link to my images on the day of my doctor's appointment. Once we got the images they were useless! MRI Now's office opened an hour after my appointment began. I could not proceed with the surgery that I desperately need. I have used MRI Now in the past and always paid in full before services were rendered. I could have ...
used my insurance instead of paying out-of-pocket to some where else but thought they would get images done sooner. My surgeon showed us a good, detailed MRI and the one from MRI Now and even WE could see the terrible quality of MRI Now. My spine surgeon said to request a full refund and to say that "he personally" wanted MRI Now to know he told us to ask for our money back. The only person I can reach is Maritza the Patient Coordinator. I feel sorry for her. She is the "front man" who takes the complaints for the manager and Dr. Bower, the owner. I was told the manager of MRI Now would be calling me back. I have not received a call from the manager or Dr. "Bob" Bower. They cowardly hide behind this receptionist. We own a business, too and would never treat our customers the way this doctor has treated us. Because of MRI Now, I have to start all over again getting my MRI's. I have several doctors trying to put me back together and I am telling everyone I meet what MRI Now has done to us. Hopefully, by sharing my experience with MRI Now will help others to make a more informed decision. This business is a scam. I wish I had read the reviews before I ever set foot in Dr. Bob Bower's shoddy business. "
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  • October 26, 2023
"I had an mri done at Dr. Bower’s Mri now,(paid in full) and my images were never sent to my surgeons office, I’ve had to cancel multiple appointments with my surgeon, and no one at mri now will answer the phone or return messages."
  • July 8, 2023
"I had to file a complaint with the Texas Medical Board against this practice, unfortunately. I experienced avoidable seizures due to patient abandonment and unprofessional communication. Dr. Bower watched me grow up & I’ve been his patient for years, so I am quite disappointed, and I’m sad he ended it like this. It is impossible to reach Dr Bower directly. The office is unorganized, and the voicemail box is always full. I had to repeatedly call to get anything done. Dr Bower’s office terminated me as a patient without an official letter of termination, or a confirmed transfer to another neurologist. They claim to have transferred my records to another practice, but I did not sign any paperwork approving the transfer. I saw the PA in January, and she mentioned NONE of this. I am unable to locate where they sent it. After one of our last calls, they sent a “final” prescription to my pharmacy. It was DOUBLE THE LEGAL DOSE OF A CONTROLLED SUBSTANCE, so the pharmacy couldn’t fill it. I ...
was stuck without the proper medication that controls my seizures. Dr Bower or the PA never communicated a backup plan if I couldn’t get my specific medication covered. Seizures can be life-threatening (SUDEP: Sudden Unexpected Death in Epilepsy), so this isn’t something to mess around with at all. Dr Bower’s office: Shannon, Sandy, and Ashley, please be more empathetic with patients. I know I can’t be the only patient with a life-threatening condition that should be take more seriously there. Dr. Bower, I wish I could have talked to you directly about any of this. I have asked your office SO many times to speak with you. Most of your other reviews mention difficulties with office communication. No other patient deserves to go through unnecessary suffering, so hopefully this is utilized as a learning experience to get your office sorted out. I went to a new neurologist, and they were able to sort out the same issues with my insurance in less than 24 hours. "
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  • June 8, 2023
"I don't see Dr. Bower often but see a female associate. I called in my prescription s over a week early, but Dr. Bower's office has yet to respond to their call for approval for a refill. I have run out of my meds and it is a holiday!"
  • July 4, 2022
"Will not answer phones. Was the worst experience of my life going there. Dr says gonna do this and that and never does it. Office is all messed up and he doesn’t seem to care. Poorest service. If smart find another doctor!!"
  • June 2, 2022
"His associate LaCrista Venable, is the only person I ever saw - never saw the doctor. She is not a doctor and is not competent in the treatment and care of multiple sclerosos. I do not recommend this office for MS patients. "
  • December 8, 2021
"I never saw the doctor, only his assistant Ms. Venable. Very poor service - never could reach by telephone - voicemail box full - never responsive to my needs. I would not recommend this doctor at all! "
  • December 7, 2021
"9/02/2020 Boerne, Texas After Hospital for a TIA (Stroke) my family doctor K Beauchamp MD, Recommended Dr L.R. (Bob) Bower MD/Neurology ( 5 ??) He read all my Hospital test/reports & explained to me in detail, in terms I could understand. Details never explained by a Neurologist B4. Dr Bower was very personal, took time Not rushing me. He & every one on his staff was very Nice. Happy New Patient: Jack Bleeker "
  • September 2, 2020

LOCATIONS

128 W Bandera Rd Ste 4
Boerne, TX, 78006
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
Bob Bower Md
19B Gruene Park Dr
New Braunfels, TX, 78130
66 Gruene Park Dr Ste 205
New Braunfels, TX, 78130
Mri Now
128 W BANDERA RD
BOERNE, TX, 78006
  • Accepting New Patients
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
30 CAVERNS RD
BOERNE, TX, 78006
  • Medicaid Accepted
  • Medicaid Accepted

SPECIALTIES

EDUCATION AND TRAINING

Medical School
University Of Oklahoma College Of Medicine
Graduated 1992
Residency
University Of Oklahoma College Of Medicine

INSURANCE PLANS ACCEPTED  (21)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • PHCS PPO
  • CIGNA PPO
  • First Health PPO
  • UHC Choice Plus POS
  • Multiplan PPO
  • Humana Preferred PPO
  • UHC Navigate POS
  • Aetna Signature Administrators PPO
  • Aetna Choice POS II
  • BCBS TX BlueChoice
  • CIGNA Open Access Plus
  • Humana ChoiceCare Network PPO
  • UHC Options PPO
  • UHC Navigate HMO
  • BCBS Blue Card PPO
  • Aetna Managed Choice POS Open Access
  • Humana National POS
  • Humana Choice POS
  • BCBS TX Blue Essentials HMO
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
View more

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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