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JC

Dr. John O. Collins, MD

Neurology

OVERVIEW

Dr. Collins works in Akron, OH and specializes in Neurology.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Takes time to answer my questions

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Collins' Rating
46 Ratings with 5 Reviews
Patient Perspective
4.0 Explains conditions and treatments
4.0 Takes time to answer my questions
3.0 Provides follow-up as needed
Office Rating
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75 Arch St Suite 201, Akron, OH, 44304
n/a Average office wait time
n/a Office cleanliness
n/a Courteous staff
n/a Scheduling flexibility
75 Arch St Suite 201
Akron, OH, 44304
5 REVIEWS
Showing 1-5 of 5 reviews
"Dr. Collins is very knowledgeable. He will spend time with his patients and will answer any questions one may have. His staff on the other hand is horrible. They are completely rude. They do not answer the phone, they do not return any phone calls. I was prescribed a new medication and new medication and it took a month for the office manager to get it faxed to my pharmacy and that was after me leaving a message requesting to talk with Dr. Collins. I was supposed to have an appointment after a month being on the new medication and was told I would be called in two weeks to schedule the appointment. I'm still waiting for the call and I have been on the new medication for 2 1/2 months. I have tried many times to call and leave messages but yet again nobody answers or returns any messages. My seizures keep changing and I need to see a neurologist. I see my new neurologist tomorrow. But one thing they was fast at was making sure my pharmacist had all my medications prescribed by Dr. Collins ...
was inactive. "
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  • November 3, 2021
"There is a problem with Dr. Collin's and his office. The front desk lady speaks to patients so rudely. They don't the answer the phone and leaving a message is a waste of your time I've done that 8 times the last 2 months. My seizures have increased and I can't get an appointment or any answers. The front desk lady answered the phone 1 time and just said "I can't help you theres no appointments available anytime" I asked how long..she just said "no idea thats up to the Dr and he's not available". These people are not worth dealing with. That was 1 month ago. Ive called and left 4 messages since no return call."
  • July 29, 2021
"Dr Collins is a knowledgeable and amazing Dr. He makes time for each patient so your wait will be long. The true problem is his Staff rude never return messages and make what should be a God send of finding a great Dr an intolerable experience. Even other Drs have asked me about what the issue is with inability to contact Dr. Collins. Getting RX's refilled is impossible at times. Whatever the issue is if you want your messages responded to, follow ups done, or RX's refilled go elsewhere."
  • July 29, 2021
"Dr. Collins is very good, he listens and works with me through my health issues. However, his staff is very different; 2+ hour wait times and they do not want to be bothered by his patients. The only reason I continue with him is because I've had problems with many other neurologists in this area. He's great, just VERY poor patient support from his staff."
  • July 7, 2021
"Dr. Collins is a very nice man who seemed to care. His staff, however, is completely the opposite. 2+ hour wait times and they absolutely do not care about anyone."
  • December 18, 2020

LOCATIONS

75 Arch St Suite 201
Akron, OH, 44304
  • Accepting New Patients
  • Accepting New Patients

SPECIALTIES

INSURANCE PLANS ACCEPTED 

Please verify insurance information directly with your doctor's office as it may change frequently.

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