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JP

Dr. Jeffrey Phan, MD

Internal Medicine

OVERVIEW

Dr. Phan graduated from the Chicago Medical School At Rosalind Franklin University-Medicine & Sciences in 2000. He works in Santa Clara, CA and 6 other locations and specializes in Internal Medicine. Dr. Phan is affiliated with Kaiser Permanente.

RATINGS AND REVIEWS

Dr. Phan's Rating
13 Ratings with 6 Reviews
Patient Perspective
1.5 Explains conditions and treatments
1.5 Takes time to answer my questions
1.5 Provides follow-up as needed
Office Rating
Showing ratings for:
710 Lawrence Expy Ste 260, Santa Clara, CA, 95051
n/a Average office wait time
3.0 Office cleanliness
3.0 Courteous staff
3.0 Scheduling flexibility
Kaiser Permanente Medical Group
710 Lawrence Expy Ste 260
Santa Clara, CA, 95051
6 REVIEWS
Showing 1-6 of 6 reviews
"Provided a diagnosis that made no sense, and ignored my description of the symptoms."
  • January 31, 2024
"Dr. Phan was my doctor but not anymore. On a recent visit he suggested I see a psychiatrist which I found disturbing. He didn't show any sincere interest in my health. He also hd no interest in what I had to say. At one point he said he wasnt here to argue with me. I wasn't aware we were arguing but, discussing my health. After less than 5 minutes he went to the door opened it and suggested I go downstairs to provide my blood for examination. He didn't wish me a good day or anything. I wrote a review at the Kasier Permanente Hospital too. This doctor really needs to be reviewed for his professionalism. it's apparent that he thinks there is something to prove. Read the other reviews here and I think you will see some consistencies. This isn't a doctor that cares much more than his pay check."
  • January 5, 2024
"My Uncle was a patient of Dr. Jeffrey Phan. After attending an appt to ask for a referral for a nurologist, my uncle decided to switch to a new doctor. In the appt Dr. Phan refused to listen to any of our concerns and brushed off my uncle's scary memory issues as old age. Then, he proceeded to tell my uncle if he had dementia or alzhimers there was nothing anyone could do about it. At that point, I reminded my uncle that he was not a nurologist, then asked the doctor to please refer my uncle to someone who could help. Dr. Phan refused to even look at me. My uncle, who suffers from extreme anxiety was visibly upset and shaking (he is a 78 yr old man). At that point I asked Dr. Phan to step outside to speak with me. He got right in my face (invading my personal space) and lied saying he had been treating my uncle for decades (my uncle has only been seeing him since 2017 after he moved from Oregon). He attempted to intimidate me (I'm 4'11"), but I have a bigger brain and better manners. I ...
told him to just provide the referral and not to continue to upset my uncle with his unprofessionalism and outright lies. When I asked to speak with a superior, he had the gall to lie again and say he was the superior! The nurse provided me with the Kaiser Customer Support number to complain. The complete lack of compassion, skill, or care was staggering. My uncle had a full blow anxiety attack on the way home. In addition, Dr. Phan failed to advise my uncle that he needed to have his blood draw before going to his referral appt with the memory center. I hope someone reads this and makes a better decision. My uncle was diagnosed with dementia, and is taking much needed medicine to slow the progression of the disease. This doctor is a immature thug with a degree. "
Read more
  • July 21, 2021
"My opinion: This doctor is arrogant and condescending. He needs to work on his "bedside manner" and apply better listening skills. During my last visit I was trying to explain a situation to him and he kept interrupting me. I asked him to let me finish what I had to say and he said "No" and kept talking over me. Afterward he said "I see that you're the type of person that is easily upset". He told me I could ask all the questions I wanted, but because he went to medical school his answers to my questions might be to technical and is the reason why Kaiser offers classes to it's members. On a positive note, he does appear to care about the diagnosis and treatment piece of his job. My experience with him is limited, but this last visit turned me off and I have switched doctors."
  • June 5, 2021
"I just joined Kaiser and chose him as my primary doctor because he had a lot of availability. What a complete waste of time. He ended up calling me 30 minutes before my actual appointment time. Maybe it was more convenient for him? No idea but it's so inappropriate. Once talking to him, he was very condescending and didn't seem like he really cared about anything that was going on with me. I wish I read reviews on him before wasting my time with him. I'm immediately switching to another doctor"
  • December 7, 2020
"Rude Dr, has zero communication skills and if you question his motives no need to worry as he gives you a free referral to a psychiatrist. This Dr needs help in communication and listening. When you go to him he seems so bored with his practice. I would never recommend."
  • January 17, 2020

LOCATIONS

Kaiser Permanente Medical Group Internal Medicine
710 Lawrence Expy Ste 260
Santa Clara, CA, 95051
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:30 am - 5:00 pm
Tue8:30 am - 5:00 pm
Wed8:30 am - 5:00 pm
Thu8:30 am - 5:00 pm
Fri8:30 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
710 Lawrence Expy
Santa Clara, CA, 95051
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
Sat8:00 am - 5:00 pm
SunClosed
1721 Technology Dr
San Jose, CA, 95110
Mon8:30 am - 5:00 pm
Tue8:30 am - 5:00 pm
Wed8:30 am - 5:00 pm
Thu8:30 am - 5:00 pm
Fri8:30 am - 5:00 pm
SatClosed
SunClosed

PROCEDURES PERFORMED

SPECIALTIES

EDUCATION AND TRAINING

Medical School
Chicago Medical School At Rosalind Franklin University-Medicine & Sciences
Graduated 2000

INSURANCE PLANS ACCEPTED  (5)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Kaiser Permanente
  • California - Northern
  • Senior Advantage Medicare Cost
  • Kaiser Permanente California - Northern
  • Kaiser Permanente - Northern CA HMO

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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