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Henda Bouali

Dr. Henda Bouali, MD

RheumatologyInternal Medicine

OVERVIEW

Dr. Bouali graduated from the Fac Med of Pharmary Tunis,Faculte De Medecine Et De Pharmacie De Tunis in 1998. She works in Vestal, NY and 2 other locations and specializes in Rheumatology and Internal Medicine.

PATIENT'S PERSPECTIVE

Courteous staff

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Bouali's Rating
24 Ratings with 2 Reviews
Patient Perspective
2.0 Explains conditions and treatments
3.0 Takes time to answer my questions
2.5 Provides follow-up as needed
Office Rating
Showing ratings for:
4433 Vestal Pkwy E, Vestal, NY, 13850
n/a Average office wait time
2.0 Office cleanliness
4.0 Courteous staff
3.0 Scheduling flexibility
Uhs Physical Therapy And Rehabilitation
4433 Vestal Pkwy E
Vestal, NY, 13850
2 REVIEWS
Showing 1-2 of 2 reviews
"I have had two appointments with Dr Bouali. The staff was very professional, kind & compassionate. However, my experience with Dr. Bouali was anything but that. I feel as if she dismissed me prior to even seeing me. I was invalidated & interrupted, & never got an opportunity to fully explain or elaborate on my symptoms. She was not an engaged listener, & clearly had a preconceived notion regarding me prior to seeing me. When trying to share the pain that I was in, the doctor continually referred to it as achiness or soreness & downplayed my everyday reality. She was aggressive in tone, condescending & belittling. I have never experienced this kind of treatment from any medical professional before. She concluded my symptoms were all due to my mood disorder (I do have seasonal depression, & am on low dose antidepressant, but I know for certain this pain is not from that). I cried during the first appointment because I felt so dismissed & unheard. She was unsympathetic & from notes chalked ...
that up to me “struggling with quite a bit of a mood disorder.” When examining me, she only casually glanced at one area of my body that I was having pain in. She did not ask where exactly I was feeling pain or any questions. She noted that there was no swelling & announced that I did not have RA. She never looked over any other area where I have pain. Dr. Bouali did run some preliminary lab work. However, because I have had to take my care into my own hands, with research I have done, I see there are several tests that are much more accurate & decisive that she did not choose to run. My primary mentioned fibromyalgia as a reason for my pain, & that was part of why I was referred here. Dr. Bouali did not mention that possibility once, which left me to wonder if she does not believe it is a real syndrome/disease. When meeting yesterday to go over my lab results, which were normal, she told me that there is nothing physically wrong with me, & if I could just get my mood disorder stabilized my soreness would go away. I once again tried to explain the level of pain I am daily in, & her response verbatim was “Let me make this clear, there is nothing that I can do for you. This is not physical, this is a mood disorder.” She also told me this was normal for my age, as I am getting older. I am 43, & this is anything but normal. After my two visits, I read the doctor notes & was shocked to find inaccurate notations. I was never asked my pain level yesterday, & my notes say I was at a level two. My notes say there is no prolonged morning stiffness & my pain never impacts my gait. This definitely did not come from me, as she never asked me this, & I DO experience these. The notes for the first exam contain details from the physical exam, which half of the details were making up things because those parts of the exam never even occurred. I am very disappointed with my experience. I never write reviews such as this, but I think it is very important for new patients to make an educated decision prior to seeing this doctor. Her rhetoric could be harmful for someone struggling with chronic pain to be told it is in their head. Please be cautious before booking an appointment. "
Read more
  • December 9, 2022
"Aweful. Uncaring, unprofessional. Fabricated notes. "
  • December 7, 2022

LOCATIONS

4433 Vestal Pkwy E
Vestal, NY, 13850
Mon8:00 am - 4:30 pm
Tue8:00 am - 4:30 pm
Wed8:00 am - 4:30 pm
Thu8:00 am - 4:30 pm
Fri8:00 am - 4:30 pm
SatClosed
SunClosed
UHS Rheumatology
4433 Vestal Pkwy E Fl 1
Vestal, NY, 13850
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
4417 Vestal Pkwy E
Vestal, NY, 13850

PROCEDURES PERFORMED

EDUCATION AND TRAINING

Medical School
Faculte De Medecine Et De Pharmacie De Tunis
Graduated 1998
Fac Med Of Pharmary Tunis
Residency
Graduate Hospital

INSURANCE PLANS ACCEPTED  (77)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Excellus HMOBlue
  • Highmark Community Blue PPO
  • MVP HMO
  • Emblem Health Select Care
  • Humana Choice POS
  • CDPHP HMO
  • MVP Preferred PPO
  • CIGNA PPO
  • UHC Choice Plus POS
  • MVP Health Plan Premier HMO - Individuals
  • CDPHP New York State of Health - Individuals & Families
  • UHC Navigate POS
  • Excellus BCBS Base Bronze Silver Gold Platinum Plans
  • CDPHP New York State of Health - Small Business
  • Multiplan PPO
  • CDPHP PPO
  • PHCS PPO
  • Excellus BluePPO
  • BCBS Blue Card PPO
  • Humana ChoiceCare Network PPO
  • Fidelis Care NY State of Health HBX
  • CIGNA Open Access Plus
  • UHC Options PPO
  • MVP Secure - NY
  • UHC Navigate HMO
  • Emblem Health Select Care Bronze
  • MVP Premier Plus HMO Small Groups
  • Aetna Choice POS II
  • Aetna HMO
  • Empire PPO
  • Aetna Managed Choice POS Open Access
  • Aetna Select
  • Empire Prism EPO Blue Priority
  • Aetna Elect Choice EPO
  • BCBS PPO
  • Aexcel PPO
  • BluePPO HSA
  • Empire Blue Priority NY
  • Fidelis Care Essential Plan
  • Fidelis Mrktplace
  • HIP Prime HMO
  • I&F QHP Select Care Network
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • MVP EPO/PPO
  • MVP Health Plan Essential Plan
  • MVP Liberty EPO/PPO
  • PPO 6000 Series
  • Premier HMO - Individuals
  • Savings Plus of Metro NY
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • Aetna Savings Plus of Metro NY
  • Capital District Physicians Health Plan PPO
  • CDPHP PPO National
  • Emblem Health GHI CBP
  • Emblem Health HIP Prime HMO
  • Emblem Select Care Small Group
  • EmblemHealth Select Care
  • Fidelis Care Qualified Health Plans
  • Fidelis Individual Marketplace NYS QHP
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • MVP Health Plan EPO/PPO
  • MVP Health Plan HMO
  • MVP Health Plan Premier / Premier Plus - NY
  • MVP Individual Marketplace NYS QHP
  • NYS Provider & Health Emblem Individual Marketplace QHP
  • Univera Essential Plan
  • Connecticare Passage
  • Connecticare Flex Connecticut
  • MagnaCare PPO
  • EmblemHealth Gold D
  • Fidelis Care All
View more

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