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OVERVIEW

Dr. Brown graduated from the Univ of Tx Hlth Sci Ctr At San Antonio Joe R & Teresa Lozano Long Schof Med in 1983. He works in Olympia, WA and 1 other location and specializes in Urology. Dr. Brown is affiliated with Capital Medical Center.

PATIENT'S PERSPECTIVE

Takes time to answer my questions
Provides follow-up as needed

Based on patient feedback. Read the reviews

AWARDS

WEBMD PREFERRED PROVIDER
preferred provider
Preferred Provider badge recognizes providers that are committed to transparency, responsiveness and great service to patients, and have earned a high patient satisfaction rating.

RATINGS AND REVIEWS

Dr. Brown's Rating
62 Ratings with 4 Reviews
Patient Perspective
3.0 Explains conditions and treatments
4.0 Takes time to answer my questions
4.5 Provides follow-up as needed
Office Rating
Showing ratings for:
402 Black Hills Ln SW Ste A, Olympia, WA, 98502
n/a Average office wait time
3.0 Office cleanliness
3.0 Courteous staff
3.0 Scheduling flexibility
Southwestern Washington Urology
402 Black Hills Ln SW Ste A
Olympia, WA, 98502
4 REVIEWS
Showing 1-4 of 4 reviews
"Dr. Brown was amazing for me back in May 2023! After being told I was fine in Mason County I ended up in the ER in Olympia. He was amazing while I was in ICU through the recovery unit, then awesome at the follow-up care appointment when I was released. I give him 10+++++ stars. "
  • November 21, 2023
"Called in to see if I could get in to see Dr Brown because my primary Urologist and Urogynocologist aren’t doing Botox in the clinic. After calling around to several places, Dr Brown is one of the few in Olympia that does in clinic Botox in the bladder. The receptionist put me on hold she thought to talk to Dr Brown. I heard him say angrily to the receptionist to refer me back to my dr and that most likely they aren’t doing the service anymore because they are losing money on it. He wouldn’t even give me a chance to see me. So now I’m back to square one in finding someone that does Botox in the clinic. I called back to the office later to tell them I heard what he said and how hurtful that was and they apologized. "
  • January 24, 2022
"Was literally suffering from a kidney stone that due to its size would probably not pass on its own. Therefore, right after leaving Summit Pacific ER, Dr. Brown’s office had a cancellation and squeezed me in. Dr. Brown fully explained my options and procedure. Their office could not have been more accommodating and understanding to my pain."
  • August 6, 2020
"The nurse and receptionist were great. As I waited a long time in the treatment room, a medical student came in. I wasn't OK with that, had they asked. Med Student had not reviewed the file. There had not been time to test the urine sample or review the bladder ultrasound. Med student then asked questions that were covered in the referral papers and the new patient info. Med student then pushed a medication I previously reacted to. Happened to be the med (FloMax) that had sponsored posters on the walls. I told the student I thought that was the med that made me dizzy and unstable for 4-5 days. She then opened the file, read the info backwards and said I reacted in October to Finasteride. She had it backwards. I asked her to look again, and she then stated reacted to FloMax and was now on Finasteride. I told her the Finasteride was tried years ago. She then concluded it must have worked. (wrong conclusion). She then asked me if I was interested in a non-prescription procedure (there ...
were also marked-up sponsored posters for Urologix (cooled thermography). So, I was offered an adverse medication AND thermography via a surprise conversation with a med student before I even met the doctor, and before they reviewed the ultrasound and urine sample. RED ALERT! This looks more like a sponsored product promotion center than an objective medical evaluation site. The doctor later came in and literally started the conversation by yelling at me for not discussing anything with the student. (see discussion above). He told me if I did not immediately change my answer to his student, I would not be his patient. I told him I discussed what was not in the charts and some things in the charts. He repeated his yelled demand that I change my answer. I told him I did not understand the problem and did not know what to change. The receptionist was sympathetic and apologetic as I left. I suspect she has seen this movie before. "
Read more
  • November 21, 2019

LOCATIONS

Southwestern Washington Urology
402 Black Hills Ln SW Ste A
Olympia, WA, 98502
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
Mon8:00 am - 4:30 pm
Tue8:00 am - 4:30 pm
Wed8:00 am - 4:30 pm
Thu8:00 am - 4:30 pm
Fri8:00 am - 12:00 pm
SatClosed
SunClosed
  • Accepting New Patients
  • Medicare Accepted
  • Medicaid Accepted
3900 Capital Mall Dr SW
Olympia, WA, 98502
413 Lilly Rd NE
Olympia, WA, 98506

SPECIALTIES

EDUCATION AND TRAINING

Medical School
Univ Of Tx Hlth Sci Ctr At San Antonio Joe R & Teresa Lozano Long Schof Med
Graduated 1983
Residency
United States Naval Medical Center

INSURANCE PLANS ACCEPTED  (44)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Premera Heritage and Heritage Plus 1
  • CIGNA HMO
  • Aetna Managed Choice POS Open Access
  • UHC Options PPO
  • CIGNA Open Access Plus
  • UHC Navigate HMO
  • Premera Heritage Signature
  • Regence WA Preferred Provider Network
  • Moda Health First Choice Network
  • UHC Choice Plus POS
  • Aetna Signature Administrators PPO
  • Premera LifeWise Connect
  • CIGNA PPO
  • Aetna Choice POS II
  • UHC Navigate POS
  • First Health PPO
  • BCBS Blue Card PPO
  • Providence Choice Network
  • Aexcel PPO
  • Medicare Advantage HMO
  • First Choice
  • Heritage Prime
  • Individual Signature
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Preferred Provider Network - WA
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • UHC Signature Value
  • UW Medicine Accountable Care Network
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • BCBSA Blue Card High Performance Network
  • BridgeSpan RealValue Network
  • Medica Choice With UHC
  • Molina Marketplace WA
  • PacificSource Navigator
  • Premera BCBS Individual Signature
  • Premera Heritage Prime
  • Providence Health Choice Network
  • Regence Health Preferred Provider Network - WA
  • UHC SignatureValue HMO - WA
  • CIGNA LocalPlus
  • Premera Blue High Performance Network
View more

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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