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AP

Dr. Andrea Maria Pezzella, MD

Obstetrics & GynecologyUrology

OVERVIEW

Dr. Pezzella graduated from the St Louis University School of Medicine in 1996. She works in West Columbia, SC and 1 other location and specializes in Obstetrics & Gynecology and Urology. Dr. Pezzella is affiliated with Palmetto Health Richland Hospital.

PATIENT'S PERSPECTIVE

Explains conditions and treatments
Office cleanliness
Courteous staff

Based on patient feedback. Read the reviews

RATINGS AND REVIEWS

Dr. Pezzella's Rating
35 Ratings with 3 Reviews
Patient Perspective
4.0 Explains conditions and treatments
3.5 Takes time to answer my questions
3.5 Provides follow-up as needed
Office Rating
Showing ratings for:
115 Midlands Ct, West Columbia, SC, 29169
n/a Average office wait time
4.0 Office cleanliness
4.0 Courteous staff
3.0 Scheduling flexibility
Southern Urogynecology
115 Midlands Ct
West Columbia, SC, 29169
3 REVIEWS
Showing 1-3 of 3 reviews
"My recent experience with Dr. Pezzella and staff at Southern Urogynecology has been negative. First, the staff lost a record of my appointment. I had recorded it correctly, and when I arrived, they claimed they had no record of the appointment. We checked the call logs & there was my call coming in on the date I had made it. The staff did not apologize for my wasted trip, nor credit me for the $30 co-pay that I paid. They rescheduled me. Second, I came for a cystoscopy and waited afterward to see Dr. Pezzella for a consult. After 45 minutes wait, I was told that Dr. P still had two patients ahead of me. I have POTS, (Postural orthostatic tachycardia syndrome), which makes my blood pressure drop continually when I sit upright in a chair. It was clear I would be waiting a total of at least 1 hour 15 minutes to see Dr. Pezzella, so I had to leave. Before rescheduling, I asked what time should I come to reduce my wait time. Staff suggested I take the first appointment of the day at ...
8:15 AM. When I signed in that day, there were 3 other patients all scheduled to see Dr. Pezzella at 8:15 AM. It was 45 minutes before she saw me. She made no apology for the delay. She told me that my cystoscopy was clear and normal. Of course, I paid $30 co-pay for this visit as well. So I had 2 appts with long waits & paid $60 total to be told that my test was normal--this could've been accomplished through a phone call! This staff has an attitude about "we are a specialty practice," a direct quote from the staff to explain the long waits. I have been here at least 6 or 7 times, and have ALWAYS waited a minimum of 30 minutes to be seen. I have never received an apology for the delay--Never. I see other specialists, including a cardiologist and an ENT, and I have always been seen within 10-15 minutes of my appointment time. Being a specialist isn't an excuse for triple booking the same time slot and having an attitude about how special you are. "
Read more
  • September 7, 2023
"Stay far away from this place. All they care about is money, not patients. Every time you go they want to sell you something. The managers are much too busy to talk to you when you have a problem. Attitude problems galore from the staff, you can tell they hate working there. I will never go again. Take the time to read the negative reviews of this practice because everything they experienced I did as well. You are given no education on procedures, and every time you go in there they look down their nose at you - honestly I've never felt so unwelcome at a practice. Just awful, awful, and unethical."
  • December 5, 2022
"Dr Pezzella is amazing! She did such a great job on my surgery and has given me a better, improved life. She is caring and professional and her staff is exceptional."
  • January 15, 2021

LOCATIONS

115 Midlands Ct
West Columbia, SC, 29169
  • Accepting New Patients
  • Medicaid Accepted
Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
FriClosed
SatClosed
SunClosed
  • Accepting New Patients
  • Medicaid Accepted
109 Midlands Ct Ste A
West Columbia, SC, 29169
Lexington Medical Center
2720 Sunset Blvd
West Columbia, SC, 29169

EDUCATION AND TRAINING

Medical School
St Louis University School Of Medicine
Graduated 1996

INSURANCE PLANS ACCEPTED  (30)

Please verify insurance information directly with your doctor's office as it may change frequently.
  • Aetna Choice POS II
  • Multiplan PPO
  • CIGNA PPO
  • First Health PPO
  • Humana Choice POS
  • Humana National POS
  • Aetna HMO
  • CIGNA LocalPlus
  • BCBS South Carolina
  • CIGNA Open Access Plus
  • Aetna Managed Choice POS Open Access
  • UHC Options PPO
  • CIGNA HMO
  • Humana ChoiceCare Network PPO
  • BCBS Blue Card PPO
  • Aetna Signature Administrators PPO
  • BCBS SC BlueEssentials Network
  • UHC Choice Plus POS
  • Aexcel PPO
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • UHC Nexus Open Access
  • Aetna APCN Open Access Aetna Select
  • Aetna Elect Choice EPO Open Access
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Open Choice PPO
  • BCBS SC BlueEssentials Individual and Family
  • Humana / ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • Oscar GA Employee Cigna + Oscar Open Access Plus
View more

HOSPITAL AFFILIATIONS

SIMILAR PROVIDERS

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